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Automatic and manual backup does not work

Roald Bomans shared this problem 15 months ago
Solved

Hi there,

I've been trying to set up an automatic backup on two different accounts and keep running into failures. The automatic backup tries to initiate but pauses indefinitely, while manual attempts come up with a 'working' pop-up which disappears before anything seems to happen. I've attached some screenshots for reference.

Any help with this issue would be greatly appreciated, as I'd like to set up an automatic backup to keep tracks safe.

95e36e4663357c9ae8ee5a969d80d45e

042e78d4d0c9ecc44d997016706d201c

Replies (2)

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2

Hello,

please, check if you don't have the "only on wifi" setting turned on. It is usual behavior when wifi is not connected or is weak. The backup is scheduled but has not proceeded.

"Menu > Settings > Misc. > Wifi-only data transfer"

Please, let me know if it helps.


Zdenek, Locus team

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Hi Zdeněk,

That's worked, thank you very much for your help!

Best,

Roald

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