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Offline maps disappeared

Anka Košmrl shared this question 21 months ago
Answered

Hello, I have Locus Map Classic, 3.66.2 version. In january I boughted and import some offline maps.


Now all these offline maps are missed and are not available any more.


Can you help me with this problem ?

Thank you for your instructions.

Anka K.

Replies (1)

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Hello,

we are sorry for the inconvenience. Please do the following:

  1. change app directory to private over Settings > Backup & Filesystem > File system manager > Set the main directory > Private folder in internal storage
  2. this should be quick and after that restart is needed
  3. then move old data with Settings > Backup & Filesystem > App data transfer > Load app data > continue. It is necessary to open the old "Locus" directory and choose "Use this folder"
  4. You may "Move" the whole directory or if you have enough space and want to be safe, simply "Copy" first and later delete the old Locus directory manually
  5. After restart, all data should be restored

More info at https://help.locusmap.eu/topic/30937-maps-vanished-and-error-12569-on-downloading


Zdenek, Locus team

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