Locus Map crashes after image upload

Peter Vojtech shared this problem 9 months ago
In Progress

My Locus map 4.7.12 crashes after I try upload image to GC cache or to a POI. On Samsung A12, android 12.

Replies (8)

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Hi Peter,

we are sorry for any inconvenience. If that app crashes, please repeat the activity leading to the crash and make a bugreport that you send to us, see https://docs.locusmap.app/doku.php?id=manual:faq:issue_reporting

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Steps:

1. Start Locus map 4.7.12

2. Click on some POI

3. Click on icon in top-right corner to add foto.

4. Click on "Vybrať fotku" (select foto).

5. Select foto from galery.

6. I see a black display and in the bottom part is the name of POI, description & button "Potvrdiť".

7. Click on "Potvrdit" (ok) and the application crash.


USER ID: 38edb986d

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I can't simulate the situation when the photo is not displayed above the "confirm" button, and neither does the app crash. Please make the bugreport according to the instructions here https://docs.locusmap.app/doku.php?id=manual:faq:how_to_create_debug_log. Thanks

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Hi Peter,

we are not able to simulate your problem. At least we can try to identify problem with beta version with advanced logging. It would be great, if you could find time for this procedure:

  1. Please install latest beta https://drive.google.com/file/d/1fq-OTQLIiR9GxEfnsaL5pveiXc0T4Nac/view?usp=sharing
  2. Enable logging by long press on Menu -> Setup logging -> Log to file
  3. Try to add at least 3 photos to POI.
  4. Send us generated log in <your-locus-directory>/logs

Thank you very much!

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Hi. I can't run the beta verzion. I get from google drive only this message: "Not available. The file is in the trash of the owner." ...

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Hi Peter,

thank you for log file. It seems that your problem is related to this https://help.locusmap.eu/topic/30937-maps-vanished-and-error-12569-on-downloading . Please try Most reliable solution procedure from Best answer. Hopefully, it will help.

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