LoMaps download crashes with 12549 error

Peer Wetterling shared this problem ago

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Hej,

I've purchased 2 LoMaps , but after/during downloading I get permanently a crash with error code 12549

I use latest update of LocusMaps

So what do I have to do?

Thanks for support!

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Replies (6)

Peer Wetterling ●

An additional comment:
Settings > Backup & Filesystem > File system manager > Set the main directory > Private folder in internal storage

Did not help, even not after restarting the mobile Android device.

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Michal Stupka ●

Hello,

we are sorry for the inconvenience.

Please, delete all *.tmp files from /Locus/MapsVector/ directory and try to download the maps again.

If you can't access the directory using your system file browser, try Total Commander, Solid Explorer, or X-plore.

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Peer Wetterling ●

Hej,

It's easy to browse through the folders and search, but there are no .tmp files.

BR,

Peer

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Michal Stupka ●

What maps in particular cause the problems?

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Peer Wetterling ●

Sorry, which solution do you have for me?

I've purchased that maps without any benefit

BR,

Peer

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Michal Stupka ●

Before we can get you a solution, we need to know which maps in particular you failed to download. The issue is unfortunately irreplaceable so we'll provide custom links for download for you.

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