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Locus Map - help desk Topic Problem Locus Map (Android)

Category Locus Map (Android)

Tags Google drive

Application Locus Map 4

Comments 12

Subscribers 3

Votes 1

Cannot login to import tracks from Google Drive

Andy Struthers shared this problem ago

Solved

Trying to import tracks using Google Drive as the source. I click this sequence:

Tracks & Routes > + > Import > Select source > Google drive

This takes me to screen which says "Login required"

I click on ... at top right of the screen which gives a drop down menu with just one item "Logout" which is greyed out.

I researched previous reports of a similar occurrence, one of which said to go to Google settings and disconnect the Locus World app from access to my account and try again. I did that but the problem didn't go away. I even deinstalled Locus Map and reinstalled it but the problem is still there.

I also read to try logging out of Google on my Android phone and logging back in again but I can find no way of doing this.

Weirdly, I can share tracks with Google Drive as the target. And I found I have a workaround to the import problem by choosing System File Manager as the source and navigating to the Drive folder from there so I'm not completely stuck but it would be nice to get this working as it should.

My environment is

Samsung Galaxy A53 5G

Android 14

Locus Map 4.21.1

Andy

The same problem 0

Replies (1)

Michal Stupka ●

Hi Andy,

when you get to the "Login required" screen, tap the Google button and log in:

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Andy Struthers ●

Thanks Michael - that works. I was misreading the user guide about where to find the login button. That said, just a small comment on UI consistency - maybe it is only me, but it certainly wasn't intuitive to have to click on the Google logo: because the function to go back a page appeared as the text "Back" rather than an arrow icon I was looking for a button that says "Login" rather than icon.

If you keep the Google logo as the login button maybe you could add text after the "Login required" to tell the user to "click on the Google logo below", and also add the same instruction to the User Guide. I maybe dumb for not having tried clicking the icon but it would have saved me a couple of hours trying to solve a non-existent problem if my suggested additional text had been there.

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Michal Stupka ●

Hi Andy, you're right, the logo doesn't look like a straightforward login. I've mentioned it to the devs to think about it. Sorry for the inconvenience.

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Michal Stupka ●

Hi, I've been informed that the button will be changed to something more understandable.

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Andy Struthers ●

Thank you Michael. That is great news. I'm sure it will help new users to find their way round importing a little easier.

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Daniel C. ●

Hey, I have a similar problem and it's been going on for quite a while - I can't log into Google Drive because I can't add the Locus app to trusted in my Google account. I log into my Google account, but when I click on the "Allow access" button, the screen gets kind of faded out and the page seems to try to load, but nothing happens.
Latest Locus Gold, Samsung A3 2017, Android 8.0

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Michal Stupka ●

Hi Daniel, when the "faded out" screen appears, just tap "back" button in the top left corner - you are logged in. Why this happens we don't know but the blame is on GDrive.

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Daniel C. ●

Thanks Michal. Unfortunately, when I go back to import a route from Google Drive, I'm back to the login screen again. This is what happens on my main navigation device (Samsung). On my primary phone (Google Pixel 4) with the latest Android, this problem does not occur.

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Michal Stupka ●

I'm sorry but I can't simulate such an issue. I've tested it on an even older device with Android 7 and this problem didn't occur.

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Daniel C. ●

That's weird. Anyway, it's not a big problem - I have a shortcut to the google drive folder on my phone desktop and I load the routes by opening the gpx files in Locus.

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freischneider ●

Try the new Locus Map 4, but it sounds like a Google problem.

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Daniel C. ●

I'm on the newest app :)

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