SSL error on Store downloads

skvedo shared this question ago

Answered

Hi,

I'm setting up new phone, downloading offline maps, elevation data... and getting SSL error. There is also not specific error for Cloud sync, which I expect could be the same.

It downloaded some data yesterday, but refusing to continue now.

Phone is Google Pixel 7a, Android version 14.

Thanks Michal

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Replies (2)

Michal Stupka ●

Hi,

we have tested and verified all our systems and all our SSL certificates are up-to-date and running. This must be probably caused by something on your phone. An antivirus, a proxy, a firewall...

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skvedo ●

I have installed beta version and enabled logging. Believe line 767 is first occurrence of problem.

As in all similar lines it says "00 vs <something>" this don't seems to me like data transport interference problem by proxy... but error in calculation by library Locus is using.

I was downloading LoMaps for Austria.

I was able to download some maps by repeatedly restoring task after fail. It is very annoying.

Files:

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skvedo ●

Also Cloud sync now working without any error.

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Michal Stupka ●

Hi,

thanks for the log - it actually informed us about some SSL issue but we've tested all over again and couldn't replicate any problem. Therefore, I'm closing the topic and waiting for more feedback of this kind from other users.

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