Cloud sync Failure
Need Answer
Hello,
I upgraded from classic to V4 Premium Gold yesterday. I can't get sync to work correctly. I've searched the forum and can't find a solution that doesn't involve you looking at log files and error messages. What can I provide to work through this problem?
Thanks
Hello Smith,
I apologize for the delay in my response.
It seems there is an issue with one of your tracks that has no length, which is preventing synchronization from working correctly. The track in question is titled "BLEvo tour on Sep 9, 2019, 11:35:35 PM," and it only contains two points, making it likely invalid. I recommend removing this track, as it should resolve the synchronization issue.
Please let me know if this helps and keep me updated on your progress.
Kind regards,
Ondrej
Hello Smith,
I apologize for the delay in my response.
It seems there is an issue with one of your tracks that has no length, which is preventing synchronization from working correctly. The track in question is titled "BLEvo tour on Sep 9, 2019, 11:35:35 PM," and it only contains two points, making it likely invalid. I recommend removing this track, as it should resolve the synchronization issue.
Please let me know if this helps and keep me updated on your progress.
Kind regards,
Ondrej
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