'Not the right directory' error when transferring to a new phone.
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I followed the steps for transferring data on Android 11+ phones listed on the website. I was able to unload the data from the old phone and send the file to the new phone. However, when I attempt to load the data on the new phone, I get the error 'Not the right directory.' I am, however, able to successfully reload the data on the old phone.
I have tried:
Updating the app and re-unloading on the old phone
Moving the data folder to a different directory
Uninstalling and re-installing on the new phone.
I only have access to my old phone for a limited time, so I would appreciate a response as soon as possible.
The same problem 
Hi,
you wrote, "I was able to ... send the file to the new phone." Which file? When unloading the app data, the whole content of the main app directory is moved, not just one file. Please move all the unloaded files to the new phone and try it again.
Hi,
you wrote, "I was able to ... send the file to the new phone." Which file? When unloading the app data, the whole content of the main app directory is moved, not just one file. Please move all the unloaded files to the new phone and try it again.
As you only have access for a limited time. To be on the safe side, I would back up the entire old cell phone to an external drive or PC. I would also make a backup in the cloud. Backup manager in Locus.
As you only have access for a limited time. To be on the safe side, I would back up the entire old cell phone to an external drive or PC. I would also make a backup in the cloud. Backup manager in Locus.
I did that. When I said file, I meant folder.
In any case, I think I was able to solve the problem in a round about way. I did a normal backup and restore on the respective phones, which restored my tracks (but not points, odd, but okay). Then, I connected the old phone to a Windows PC, found the folder containing my offline maps, and copied them. I then connected my new phone and manually placed the files in the designated folder. It seems to have worked, though I haven't yet had a chance to test it properly.
I did that. When I said file, I meant folder.
In any case, I think I was able to solve the problem in a round about way. I did a normal backup and restore on the respective phones, which restored my tracks (but not points, odd, but okay). Then, I connected the old phone to a Windows PC, found the folder containing my offline maps, and copied them. I then connected my new phone and manually placed the files in the designated folder. It seems to have worked, though I haven't yet had a chance to test it properly.
A F, Could you please send a screenshot of the contents of the transferred folder? Thanks
A F, Could you please send a screenshot of the contents of the transferred folder? Thanks
Do you mean the one created by the unload process or the maps that I actually managed to transfer?
Do you mean the one created by the unload process or the maps that I actually managed to transfer?
Better if you send one screenshot of the unloaded folder in you old phone and one of the content of the folder you transfered to the new phone.
Better if you send one screenshot of the unloaded folder in you old phone and one of the content of the folder you transfered to the new phone.
This is the unload file generated by the old phone that could not be loaded on the new phone.
The successful transfer involved a backup file and manually moving just the folder containg my offline maps (vectormaps) from the old phone to the position indicated in the app in the new phone.
This is the unload file generated by the old phone that could not be loaded on the new phone.
The successful transfer involved a backup file and manually moving just the folder containg my offline maps (vectormaps) from the old phone to the position indicated in the app in the new phone.
Yes, I gathered that. When I was unsuccessful, I copied the files generated by the unload procedure exactly as generated. It generated the files in the screenshot, which are the same files I transferred. It did not work.
What did work was doing something completely different to what your website instructed.
Yes, I gathered that. When I was unsuccessful, I copied the files generated by the unload procedure exactly as generated. It generated the files in the screenshot, which are the same files I transferred. It did not work.
What did work was doing something completely different to what your website instructed.
You are not the only one to transfer the app data from one phone to another. If the instructions are wrong then there would be much more reports like yours. But there isn't.
You are not the only one to transfer the app data from one phone to another. If the instructions are wrong then there would be much more reports like yours. But there isn't.
Okay. All I can tell you is that following the instructions resulted in the error.
The instructions worked for reloading to the old phone, but not loading to the new one.
Okay. All I can tell you is that following the instructions resulted in the error.
The instructions worked for reloading to the old phone, but not loading to the new one.
Could you please ZIP the transferred folder and send it to locus.map@asamm.com for a test? I'd like to investigate what in particular happened. Thanks.
Could you please ZIP the transferred folder and send it to locus.map@asamm.com for a test? I'd like to investigate what in particular happened. Thanks.
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