Discount

Marcin Kozak shared this problem ago

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I have just purchased the Gold plan. A 50% discount was offered for Classic plan users, but my account was charged the full annual amount.

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Michal Stupka ●

Hi Marcin,

you used the Premium Gold in the trial and you cancelled the subscription before it proceeded into the paid subscription. When you re-subscribed after the trial expired, the system identified your discount as consumed and charged the full price. This is not correct so I refunded 50% of the price manually. Please expect the money back on your account within hours or days, depending on your bank.

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Marcin Kozak ●

Thanks!

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