Web planner map cut off horizontally

Pawel Kazmierczak shared this question 5 hours ago
Answered

When planning route map on right panel is cut off (narrow stripe), I cleared cache and it did not help. If I turn off elevation panel map does not expand, very frustrating to not able see map on large area of screen estate.

Replies (5)

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Hi Pawel,

have you tried a hard refresh of the page? Plus the emptying cache, cookies... What about a different browser? The same problem?

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One more thing: copy the whole URL from the address bar and send it here. Thanks

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I found solution, if elevation "chart" bottom panel is minimized then map redraws on whole free screen area. If chart is expanded so I can see elevation then map is cut off, is that normal behavior? It behaves same on IE and Chrome, F5 refresh used and cookies deleted.

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No, that's not normal. The chart panel should contain the elevation chart and not cut the map screen. Will you please send the URL from the address bar? Thanks

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What web browser version do you use exactly? Please have a look at the "about" section of the browser settings. We are unable to simulate the issue on Chrome. IE browser is not supported.

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Chrome: Version 147.0.7727.56 (Official Build) (64-bit)

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no issue on my laptop with ver. 148.0.7778.179 (most recent), looks like chrome version bug. Thank you for super fast help Michal!

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try updating your PC and let us know the result

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PC is managed by administrator (work place), will let you know once updated.

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OK, thanks

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