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Locus Map - help desk Topic Question Locus Map (Android)

Category Locus Map (Android)

Application Locus Map 4

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LM3 classic migration to LM4: offline LoMaps no longer available

Martin Goetschi shared this question ago

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Hi,

I switched from LM3 Classic to LM4 Silver a few days ago. All the LoMaps I’ve purchased are still visible under ‘Offline Maps’, but none of the offline LoMaps are loading any more. The message ‘Map download required’ appears. However, if I want to download a map, I have to pay for the map update.

What I’d like, though, is for my existing offline LoMaps from LM3 Classic to remain available to me in LM4 as well.

What do I need to do?

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Best Answer

Michal Stupka ●

Hi,

We are sorry for the inconvenience. Please go to the Locus Store, remove the defunct maps and re-download them for free:

edc49e797a8cb04ea2c8ec021e742693085f29c6f4de276626da839d04738f75 6dfaf74ef7ed5ef512c81eef09be7fb0e042bb7b64f530d9ff4698b38cd8ac5a

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Michal Stupka ● ●

Hi,

We are sorry for the inconvenience. Please go to the Locus Store, remove the defunct maps and re-download them for free:

edc49e797a8cb04ea2c8ec021e742693085f29c6f4de276626da839d04738f75 6dfaf74ef7ed5ef512c81eef09be7fb0e042bb7b64f530d9ff4698b38cd8ac5a

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Martin Goetschi ●

Hi Michal,

Many thanks for your solution.

It worked well for all my maps, except for the ‘Alsace’ map. It seems this map is no longer available? See also my short screen recording on this. What do you recommend I do about this map?

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Michal Stupka ●

The LoMap of Alsace was merged into the "Grande Est" LoMap in 2016, and as it was 10 years ago, the map is no longer available.

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Martin Goetschi ●

Thanks for your quick reply. Sorry to hear that. So I have to buy the new LoMap'Grand Est' then. I wish I’d known that before migrating to LM4.

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