App fails to connect to Samsung Gear S3

Jim Freeman shared this question 17 days ago
Answered

After 10/3/2019 update the app fails to connect to the Gear S3 watch. It is connected to the Samsung Gear app.

Comments (3)

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Hello Jim,

I personally wear the Gear S3 device and I did not notice any problem with the latest version(s).

Do you see any error message or anything that may help us to identify the source of the problem (anything un-usual)? Thank you.

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I'm not sure what the problem was but it cured itself after two days. The error I was getting on the phone app was that it was unable to connect to the device. No error from the watch except that it wouldn't record any tracks while walking or driving.

I did reboot the phone and watch but that didn't help. Nothing else unusual with phone or watch.

Thanks for your response.

Jim

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Hello Jim,

we are really glad that such weird issue has be solved.

Hope you will enjoy small Gear add-on on your trips!

Best regards,

Jiří M. aka Menion