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App hangs in initialization after buying Pro
Solved
Hi,
on my Nexus 7 tablet, I was quite happy using the free version of Locus. So happy indeed that I decided to buy the Pro version in the play store. Now, when I try to start the Pro version for the first time, it asks me to accept the Terms & Conditions, and afterwards hangs indefinitely in a screen titled "Initialisierung..." (i.e. "Initialization...") with an infinite progress bar labeled "Bearbeite..." (roughly "Processing..."). I've alredy tried waiting, stopping/starting the app, reinstalling the app, rebooting the device, removing all Locus maps and settings from internal storage (the device does not have an SD card) and now I'm stuck, I really would love to use my shiny new pro version!
Cheers,
David
Files:
Screenshot_2018...
The same problem 
Dear David.
Thank you for your email.
A few days ago this problem in Locus app has occured.
We will do our best to solve this problem to the next Locus version.
In the meantime, I can refund your payment for Locus app.
Please, let me know your decision.
Kind regards
Hana
Dear David.
Thank you for your email.
A few days ago this problem in Locus app has occured.
We will do our best to solve this problem to the next Locus version.
In the meantime, I can refund your payment for Locus app.
Please, let me know your decision.
Kind regards
Hana
If you're aware of the problem and actively working on it, I can wait for the next version, no problem (I can still use the free version on the tablet and the pro version on a different device), just keep us informed on the progress!
If you're aware of the problem and actively working on it, I can wait for the next version, no problem (I can still use the free version on the tablet and the pro version on a different device), just keep us informed on the progress!
I will inform you about progress. Thank you David for your patience!
Hana
I will inform you about progress. Thank you David for your patience!
Hana
Same problem here - Asus Zenfone Z00AD. Very frustrating - when I actually need the app after some time to use it during my vacation abroad, it does not work. Can you please indicate when the fix is due? Thanks a lot.
Same problem here - Asus Zenfone Z00AD. Very frustrating - when I actually need the app after some time to use it during my vacation abroad, it does not work. Can you please indicate when the fix is due? Thanks a lot.
Me too. Not working. Just 1 hour ago I bought pro version. Waiting for a solution ..
Me too. Not working. Just 1 hour ago I bought pro version. Waiting for a solution ..
Same Problem on Galaxy S5
And
Umidigi Z Pro
Code: 509
Same Problem on Galaxy S5
And
Umidigi Z Pro
Code: 509
Good day guys,
please give a vote into new created topic here (to get updates from our side): http://help.locusmap.eu/topic/problem-with-locus-map-pro-initialization-at-startup , all is described there. Really sorry for the complications!
Good day guys,
please give a vote into new created topic here (to get updates from our side): http://help.locusmap.eu/topic/problem-with-locus-map-pro-initialization-at-startup , all is described there. Really sorry for the complications!
The workaround described in that topic does not work for me, I downgraded the Google Play Store app, went to settings, clicked on the build version, but after I confirmed the following dialog about updating, nothing happens.
Edit: Maybe that was too quick. Nothing happens with the play store, no update is installed, but at least I could activate Locus Map now! yay! But am I now stuck on the old play store version?
Second edit: Never mind me, I'm just not patient enough. Both the play store and Locus are now current and working. Thanks!
The workaround described in that topic does not work for me, I downgraded the Google Play Store app, went to settings, clicked on the build version, but after I confirmed the following dialog about updating, nothing happens.
Edit: Maybe that was too quick. Nothing happens with the play store, no update is installed, but at least I could activate Locus Map now! yay! But am I now stuck on the old play store version?
Second edit: Never mind me, I'm just not patient enough. Both the play store and Locus are now current and working. Thanks!
I've also downgraded to Playstore vers. 6.0.5
Than tried to Install, without success.
Updated to Playstore 10.6.08 and tried to Install again. Without success.
Unfortunatelly the installation progress does interrupt frequently without Code : 506
I've also downgraded to Playstore vers. 6.0.5
Than tried to Install, without success.
Updated to Playstore 10.6.08 and tried to Install again. Without success.
Unfortunatelly the installation progress does interrupt frequently without Code : 506
Hello Petr,
i've tried that, but unfortunatelly without success.
I'll still hope for the Google Play Update :)
Hello Petr,
i've tried that, but unfortunatelly without success.
I'll still hope for the Google Play Update :)
But i'm still on PlayStore 10.6.08 and there is no available Update for my Samsung S5 :(
--------------
Edit
I've installed 10.7.19 manualy as apk from the Internet ,
but the Installation of Locus Maps pro does still show the same issues and won't install...
But i'm still on PlayStore 10.6.08 and there is no available Update for my Samsung S5 :(
--------------
Edit
I've installed 10.7.19 manualy as apk from the Internet ,
but the Installation of Locus Maps pro does still show the same issues and won't install...
I'm having the same problem with Android 10 and Google Play Store version 25.-something or other.
I disabled "beta app" versions in the settings in android, and it fixed this.
I noticed some sort of mention of beta apps when looking through the Google Play Store settings searching for something that would be of help. Locus map pro and Locus map for both were doing similar. The screen would say initializing or working and be stuck in that mode indefinitely.
I'm having the same problem with Android 10 and Google Play Store version 25.-something or other.
I disabled "beta app" versions in the settings in android, and it fixed this.
I noticed some sort of mention of beta apps when looking through the Google Play Store settings searching for something that would be of help. Locus map pro and Locus map for both were doing similar. The screen would say initializing or working and be stuck in that mode indefinitely.
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