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Big issue with the data menu since 3.7
Solved
Hi !
I work with Locus pro for a round the world bike trip. It's my only GPS and it works fine !
Except that after the update to the 3.7 version, I just have no access to the menu "data", which contains everything ! My previews tracks for the next days and all the recorded tracks !!!
I tried different things, unsuccessfully. Yesterday, I tried to delete the app and reinstall it : it was all right all day, and just this evening, not possible to access the menu again !!
I'm on a Samsung Galaxy S4. Locus version 3.7.1.
Are you aware of this bug or am I the only one facing it ?
Is there an easy turn-around ? Need help !!
Best regards,
Romain
The same problem 
Romain - I had a check too. I have always accessed "Data" from a button at the top of the screen rather than via the main menu. I can't find "Data" in any menu in 3.7.1.
Maybe this workaround will help you - from main menu > Settings > Map - controls & panels > Set functions panel > Add function to panel > Screens > Data > set as one of your buttons.
Romain - I had a check too. I have always accessed "Data" from a button at the top of the screen rather than via the main menu. I can't find "Data" in any menu in 3.7.1.
Maybe this workaround will help you - from main menu > Settings > Map - controls & panels > Set functions panel > Add function to panel > Screens > Data > set as one of your buttons.
Hi,
Thanks for the try, but i was not precise enough.
I still have the shortcut button to access to the data. And anyway, I could use the main menu > data.
But when I click on it : it close the app with a black screen and a message : Locus has closed : Ok / Report.
That's why I call that a big issue : the app just crash every time I try to enter this "data" menu.
Hope it's clearer now.
Hi,
Thanks for the try, but i was not precise enough.
I still have the shortcut button to access to the data. And anyway, I could use the main menu > data.
But when I click on it : it close the app with a black screen and a message : Locus has closed : Ok / Report.
That's why I call that a big issue : the app just crash every time I try to enter this "data" menu.
Hope it's clearer now.
maybe a logfile is helpful.
http://docs.locusmap.eu/doku.php?id=manual:faq:how_to_create_debug_log
and
http://docs.locusmap.eu/doku.php?id=manual:faq:issue_reporting
maybe a logfile is helpful.
http://docs.locusmap.eu/doku.php?id=manual:faq:how_to_create_debug_log
and
http://docs.locusmap.eu/doku.php?id=manual:faq:issue_reporting
Ok, thanks a lot for the links. I had to make it work one more day, cause I really need it for tomorrow ! So I tried again to reinstall the whole thing. It works for now... As soon as it gets bad again, I catch the logs and I send it to the support !
But now I know that there is a procedure and people who can help !
That's great.
Ok, thanks a lot for the links. I had to make it work one more day, cause I really need it for tomorrow ! So I tried again to reinstall the whole thing. It works for now... As soon as it gets bad again, I catch the logs and I send it to the support !
But now I know that there is a procedure and people who can help !
That's great.
Off course, for now it just work perfectly since I wrote the message...
I'll update this topic as soon as it goes bad again !
Off course, for now it just work perfectly since I wrote the message...
I'll update this topic as soon as it goes bad again !
Hi,
I'm didn't forget you, it's just that... for now it works fine.
If I've no bug until few days, this topic may be closed...
Just had to ask and it works ! :)
Hi,
I'm didn't forget you, it's just that... for now it works fine.
If I've no bug until few days, this topic may be closed...
Just had to ask and it works ! :)
Good to hear it Romain.
Next time, you know what to do.
Good to hear it Romain.
Next time, you know what to do.
Hi !
Unfortunetly, I have to dig up this topic...
Since the last few days, the problem appears several times.
Here you can see the bugreport :
http://karoutcho.fr/bugreport/bugreport.txt
It's the first time I do a bugreport, so if not the good way, tell me.
Hi !
Unfortunetly, I have to dig up this topic...
Since the last few days, the problem appears several times.
Here you can see the bugreport :
http://karoutcho.fr/bugreport/bugreport.txt
It's the first time I do a bugreport, so if not the good way, tell me.
Hello Romain,
thanks for your logs, it seems to help.
Are you using BETA versions of Locus? Probably not. I've just published new version of Locus into beta channel. How to use it, may be found here on old forum http://forum.locusmap.eu/index.php?topic=3867.msg28713#msg28713 . Issue should be now fixed in latest beta version, so you may try it on your own. Otherwise, please wait on next Locus version.
Unfortunately there is no workaround for your problem, so you really needs a new version. Thank you and sorry for a troubles!
Hello Romain,
thanks for your logs, it seems to help.
Are you using BETA versions of Locus? Probably not. I've just published new version of Locus into beta channel. How to use it, may be found here on old forum http://forum.locusmap.eu/index.php?topic=3867.msg28713#msg28713 . Issue should be now fixed in latest beta version, so you may try it on your own. Otherwise, please wait on next Locus version.
Unfortunately there is no workaround for your problem, so you really needs a new version. Thank you and sorry for a troubles!
Did you see the bug and the cause of it ?
If you've fixed the problem on a future version, I can wait for a new release.
Usually, when the bug appears, I wait half a day (the GPS track recorder "on"), and then it's working again.
Very strange. There's no way to redo it on purpose. It appears some time to time.
But what's good : even with a crash, the recorder doesn't stop if I start Locus right after the crash.
So I don't loose anything.
The main problem is if the track I want to follow when starting a day is not shown, then I cannot make it appear if this bug is there, and I do without track...
Thank you anyway for your quick answer !
Did you see the bug and the cause of it ?
If you've fixed the problem on a future version, I can wait for a new release.
Usually, when the bug appears, I wait half a day (the GPS track recorder "on"), and then it's working again.
Very strange. There's no way to redo it on purpose. It appears some time to time.
But what's good : even with a crash, the recorder doesn't stop if I start Locus right after the crash.
So I don't loose anything.
The main problem is if the track I want to follow when starting a day is not shown, then I cannot make it appear if this bug is there, and I do without track...
Thank you anyway for your quick answer !
I wasn't able to simulate this problem, but in a crash report was clearly visible line of code that caused this problem. And I did a small workaround to prevent these crashed. So to be precise, it is not perfectly fixed, but it should not appear again.
Anyway testing of beta versions is welcome in all cases as it may confirm that problem is really solved. But it is just on You.
Have a nice Sunday!
I wasn't able to simulate this problem, but in a crash report was clearly visible line of code that caused this problem. And I did a small workaround to prevent these crashed. So to be precise, it is not perfectly fixed, but it should not appear again.
Anyway testing of beta versions is welcome in all cases as it may confirm that problem is really solved. But it is just on You.
Have a nice Sunday!
I would do that if I was at home... but I'm doing a little bike travel (45 000km around Europe and Asia) and I really use Locus every day to record tracks, as a bike computer (thanks to your marvellous dashboard) and to show me the maps I downloaded the day before.
I fear that a BETA version would fail me sometimes, and as I'm about to enter Russia, with its dirty dust small roads... I really need to rely on Locus as much as possible.
Do you think the BETA version would be stable enough ?
(Off course I have a spare app for offline maps just in case, but... it's not the same !)
I would do that if I was at home... but I'm doing a little bike travel (45 000km around Europe and Asia) and I really use Locus every day to record tracks, as a bike computer (thanks to your marvellous dashboard) and to show me the maps I downloaded the day before.
I fear that a BETA version would fail me sometimes, and as I'm about to enter Russia, with its dirty dust small roads... I really need to rely on Locus as much as possible.
Do you think the BETA version would be stable enough ?
(Off course I have a spare app for offline maps just in case, but... it's not the same !)
Understand. Hmm nope, it won't be stable enough. Anyway if you use Locus Pro, then beta install as Locus Free. So you may have both at once. I do it in same way, for testing beta (Locus Free) and when something do not work as expected, I just turn on Locus Pro. Most settings is shared, rest may be transfered by backup manager (only settings). All maps, points etc. are shared.
Anyway do not waste a time on this if you don't have any. It is not so important. Enjoy Your journey!
Understand. Hmm nope, it won't be stable enough. Anyway if you use Locus Pro, then beta install as Locus Free. So you may have both at once. I do it in same way, for testing beta (Locus Free) and when something do not work as expected, I just turn on Locus Pro. Most settings is shared, rest may be transfered by backup manager (only settings). All maps, points etc. are shared.
Anyway do not waste a time on this if you don't have any. It is not so important. Enjoy Your journey!
Thanks. I will write an article on our website when we'll have time for that. Cause despite those little bugs, Locus is very usefull for us. I just wonder how it'll go in Russia with other maps than MTB...
;)
Thanks. I will write an article on our website when we'll have time for that. Cause despite those little bugs, Locus is very usefull for us. I just wonder how it'll go in Russia with other maps than MTB...
;)
I'm affraid i don't know what is a vector map... I've seen it on the manus but as I know nothing about, I used the classic ones. For Russia I use Yandex and Tomtom instead of MTB.
But then Iwill try to find out about the vector maps, if it can be used offline.
I'm affraid i don't know what is a vector map... I've seen it on the manus but as I know nothing about, I used the classic ones. For Russia I use Yandex and Tomtom instead of MTB.
But then Iwill try to find out about the vector maps, if it can be used offline.
Hi !
Just to let you know that Locus isn't working for two days now.
Usually, the bug is there for few hours and disappear, but this time, it's longer.
And I've got a new information : I cannot download offline maps neither.
When I go on "Download offline maps", to get a Vector map, a progress bar appears for few seconds, and then it crashes.
Can it helps if I give you another bug report with this new configuration ?
Hi !
Just to let you know that Locus isn't working for two days now.
Usually, the bug is there for few hours and disappear, but this time, it's longer.
And I've got a new information : I cannot download offline maps neither.
When I go on "Download offline maps", to get a Vector map, a progress bar appears for few seconds, and then it crashes.
Can it helps if I give you another bug report with this new configuration ?
Hmm, how can I help you now? It is still same issue when you open data manager right? I wrote few days ago, that this problem is already solved in Beta version. Did you tried this version? I also cannot release immediately new version of Locus Pro, because not all required tasks are finished, but there is high chance, that new version will be released within this week.
Hmm, how can I help you now? It is still same issue when you open data manager right? I wrote few days ago, that this problem is already solved in Beta version. Did you tried this version? I also cannot release immediately new version of Locus Pro, because not all required tasks are finished, but there is high chance, that new version will be released within this week.
Yes, big chances that it's the same issue.
It was just to know if it could help if you had another bug report.
No hurry, we can manage without accessing the datas for few days :)
And if not I will spend time to look for the beta version.
Thanks for the very quick answers !
Romain
Yes, big chances that it's the same issue.
It was just to know if it could help if you had another bug report.
No hurry, we can manage without accessing the datas for few days :)
And if not I will spend time to look for the beta version.
Thanks for the very quick answers !
Romain
Since the last update, it was perfect : no bugs !
But this morning I updated Locus to the last version...
Now it's impossible to open the app.
Locus crash everytime I open it, so it is not working at all now...
I have a crash report if it helps you :
http://karoutcho.fr/bugreport/bugreport.txt
I can open a new topic if needed.
Since the last update, it was perfect : no bugs !
But this morning I updated Locus to the last version...
Now it's impossible to open the app.
Locus crash everytime I open it, so it is not working at all now...
I have a crash report if it helps you :
http://karoutcho.fr/bugreport/bugreport.txt
I can open a new topic if needed.
Just downloaded the latest update that talks about "random crash at start" (5mn ago).
It still crashes for me (S4)...
:(
I imagine you're working hard on this one. Good luck !
And waiting for the next update :)
Just downloaded the latest update that talks about "random crash at start" (5mn ago).
It still crashes for me (S4)...
:(
I imagine you're working hard on this one. Good luck !
And waiting for the next update :)
Don't even talk me about it ... http://help.locusmap.eu/topic/completely-broken-after-todays-update , double hot sunday :)
Don't even talk me about it ... http://help.locusmap.eu/topic/completely-broken-after-todays-update , double hot sunday :)
Courage !!
(I think you can close this one, at least, when you'll have some time for that...)
Courage !!
(I think you can close this one, at least, when you'll have some time for that...)
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