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Locus Map - help desk Topic Question Locus Map (Android)

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Category Locus Map (Android)

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Can not login to Locus Store account

Rainer Braun shared this question ago

Answered

Hi,

I do not receive the verification email.

I already loaded some money to my account and bought some maps some weeks ago. Bur now I cannot login to my account.

Message:

"Creating account in progress..." To continue check your rainer-braun@gmx.net email box and verify your registration

Problem: I don't get an email. I also checked spam folder. Nothing.

Please help.

Regards, Rainer

The same question

Replies (2)

Hana Mlavcová ●

Hello Rainer.

We are sorry for the troulbes with login to Locus store.

We've just activated your account manually.

So please, try to login again.

In case of troubles, please contact me.

Kind regards

Hana

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Rainer Braun ●

Hi Hana,

many thanks. Now I can login. But there are no LoCoins an no history of already bought maps visable. Can you please check where are my LoCoins?

Kind Regards, Rainer

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Hana Mlavcová ●

Hello Rainer.

There is no purchase in Locus store matched with your account rainer-braun@gmx.net

It seems, you used another account for LoCoins purchase in a past. So please, try to login with your second account.

In case of questions, please contact me.

Kind regards

Hana

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Rainer Braun ●

Hello Hana,

thanks for your hint. In fact, I used in the past another account in which the LoCoins and the history is still available.

Please close this question.

Thanks, Rainer

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Hana Mlavcová ●

Thank you for your answer.

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Benedikt Petermüller ●

I've got the same problem as Rainer as it seems I cannot create an account with my web.de E-Mail adress.

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Marc Lavigne ●

I have the same problem . My email is lavigne.marc@hotmail.com . Thank's for your help

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Henk van der Spek ●

Please moderator, try Akismet for spam prevention. It is a growing nuisance.

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