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Locus Map - help desk Topic Problem Locus Map (Android)

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Category Locus Map (Android)

Tags Outdooractive, missing tiles

Comments 9

Subscribers 4

Votes 2

Different zoom-level and missing tiles

Paul Chury shared this problem ago

Solved

Hi,

I have downloaded outdooractive-maps for different regions in Austria recently. Now I face two problems. Firstly some tiles show a different zoom-level than other tiles. Some tiles are shown only on a very low zoom-level an do not change in details when zooming in. Secondly there are some tiles that are not even displayed on a specific zoom-level.

I use the Samsung Galaxy Note 4 (Android 5.0.1) and Version 3.11.3 of Locus Pro.

See the attched screenshot. What causes this problem and how could it be solved?

Thanks in advance,

Paul

Files:

The same problem 0

Replies (6)

Petr Voldan ●

Hello Paul,

the missing and re-scaled tiles are placed out of the border of the downloaded Wien map. I'm sorry this is not bug. Locus simple re-scales tiles from higher level because tiles from higher level covers bigger area.

Thank you for understanding

Best regards

Petr

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Paul Chury ●

Hello Petr,

thanks for the immediate reply. But I don't agree with your answer, that the missing tile is out of the boarder of the downloaded area. I send you a few more screenshots. You can see, which areas I have downloaded (yellow highlighted). The eastern tile should cover whole Vienna and Klosterneuburg as well. But it only does on a higher zoom-level. As soon as you zoom-in, tiles disappear oder remain at the same zoom-level. Within the boarders of the more western area you can find more examples of tiles with a different zoom-level and tiles with no geo-information at all. I have bought both maps for 300 LoCoins each and I expect them to work properly.

Best regards

Paul

Files:

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Paul Chury ●

Ok, now I have noticed, that Klosterneuburg really is out of the boarders of the first map as you described. So your answer is correct in this respect. But the problems remains the same for the western part of the map. What about the holes in this map?

Best regards

Paul

URL

Jan Poduška ●

I have the same problem with outdooractive maps. It seems there is a bug in downloader which doesn't download all tiles of all zoom layers. See attached screenshots with holes in the map...

Files:

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Petr Voldan ●

Hello Guys,

it's really seems that there is some problem with your maps. Are you able to share any problematic map with us? For example via dropbox, google drive? Map files are located in folder /locus/maps/outdooractive

Thank you for your help

Petr

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Paul Chury ●

Hi Petr, hope this helps:

https://drive.google.com/folderview?id=0B2g9sCsHznP_N29aaDdBVzM5YkE&usp=sharing

Best regards

Paul

URL

Petr Voldan ●

Hi Paul,

thank you for files and screenshots. We've improved system of downloading outdooractive maps for the next version of Locus. I've also refunded the LoCoins for your broken maps. Please wait for next version of Locus map application and then try to download/purchase map again.

Thank you for understanding and we're sorry for troubles

Best regards

Petr

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Paul Chury ●

Hi Petr,

ok, thanks for your investigation and for your offer. When do you expect the next version of locus to be published?

Best regards

Paul

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Menion ●

Good day Paul, I firstly wanted to release next version during this week, but seems it will require a more testing, so probably at start of next week.

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