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Download Germany maps error File '.tmp' could not processed

Ulf Kosack shared this problem 4 years ago
Solved

Today I updated my offline maps for Germany (north and south) to Version 2019.11.11. But a few seconds, after the download starts there is an error (see screenshot), that '.tmp' could not processed.

The download aborts on two devices (Samsung Galaxy Note 8, Samsung Galaxy Tab S3). The download stops both in the internal memory (Note8) and in the SD card (TabS3).

The belgium maps could be downloaded successfully on both devices.

I've deleted on the TabS3 the four Germany-files in LocusSd/mapsVector, but download stops even so.

Whats wrong?


Thanks

Ulf

Replies (5)

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1

Dear Ulf,

thank you for the report and I'm sorry for troubles. Would you please perform following steps:

  • open the notification centrum (the symbol "i" on the map screen)
  • delete ALL messages
  • open detail of problematic maps in the Locus store and download the latest version 2019.11.11 again

Please let me know about progress

Thank you

Petr

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1

Hi Petr,

thanks for your reaction. I deleted all messages on both devices and tryed to download the maps again. Unfortunally there is the same error (See attachement).

I've deleted the maps on my first try only on one device, so I could copy it back from cell Phone to my tablet.

Thanks

Ulf

-----Original Message-----

From: Locus Map <locus.map@asamm.com>

To: Ulf Kosack <mail@ulf-kosack.de>

Sent: So., 24 Nov. 2019 18:15

Subject: New Comment in "Download Germany maps error File '.tmp' could not processed"

photo
1

Hi Ulf,

I'm sorry, there was really problem with mentioned map and it should be fixed now. Please perform again the steps I wrote yesterday:

  • open the notification centrum (the symbol "i" on the map screen)
  • delete ALL messages
  • open detail of problematic maps in the Locus store and download the latest version 2019.11.11 again

Please let me know again about the progress

Thank you

Petr

photo
1

Hi Petr,

thanks for your help. The Downloads works perfectly again.

Ulf

-----Original Message-----

From: Locus Map <locus.map@asamm.com>

To: Ulf Kosack <mail@ulf-kosack.de>

Sent: Mo., 25 Nov. 2019 11:55

Subject: New Comment in "Download Germany maps error File '.tmp' could not processed"

photo
1

Great, thank you for the info.

Petr

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