Downloading offline maps taking forever, then getting "unexpected end of stream" error

Dear Peer,

I'm sorry for troubles. Honestly it's quite strange issue. Would you please try (in first step) to restart your phone and after that download map again?

Thank you

Best regards

Petr

Hello Petr,

meanwhile, during a couple of hours yesterday, I could download a couple of maps from the store. Then it shut down again, and it's still shut down at the moment. Sometimes I can't even reach the map store at all, and everything on this end here indicates, that the map store might be down.

In those times, when download is possible, the download speed is reasonable for the internet connection I have here.

It either works quite ok (rarely) or else not at all.

Yes, I had already tried all kinds of things, including stopping and starting the service on the phone, rebooting the phone, checking connectivity from the network here, restarting local networking hard- and software.

Apparently, I also have to restart the whole application for the maps, that I did manage to download, to show up in the application. Knowing this now, it is manageable, but maybe something to look into for the next bugfix update.

Right now I am waiting (for the whole day) to download two more maps, that are in the queue.

It is my hope, that I will eventually be able to obtain all the maps I would like to have with this application. That's why I bought it (yes, I have the pro version). At the moment, I must say it doesn't exactly make be happy.

Thanks for your time, though. I mean that. :)

Regards,

Peer Böhm

2017-05-15 9:25 GMT+02:00 Locus Map :

Dear Peer,

I'm sorry for late response. That's quite complicated: we can not probably simulate the issue. Locus store and storage for map files are hosted on Google's cloud servers. We newer had problems with speed, latency, etc.

Would you please check if the default Locus working directory is located in internal memory? The path for Locus folder is written in Menu > About app > About app. Send me also the version of your android system.

Thank you

Best regards

Petr

Dear Peer,

I've discussed your issue with the main developer and we aren't able to find any reason why it should happen. There has to be some problem with your device, internet connection, storage. But you have quite new powerful device, so it's really strange.

Let me know if you have still problem to download some map I'll prepare for you a custom link for manual downloading. You can download map manually to the PC and than copy it to the device.

I'm sorry for troubles but I don't have any general solution for you.

Thank you for understanding

Best regards

Petr

Hi, same issue here with a brand new Huawei Honor 9 :(

I also have this problem when downloading openadromaps and openmaps on my Oukitel 6000 Pro device

Also On my Samsung galaxy S8 I have a similar problem when downloading the same maps and Elevate LE theme..Very very slow after 92% till 100 %. Maybe the problem is with extracting part.. But at least on S8 it finishes after 1-2 hours :)

I have a problem with the downloads too. I give all the permissions to the app and not restringe nothing in phone settings, but the downloads starts and never ends... I have a Pocophone F1.

It is the map of Spain from Locus Store

I have nearly the same problem. Using latest version. I noticed my 3 offline maps (LoMap Belgium, Germany North and Germany South) suddenly were listed twice in "Maps". Same version, same folder (on sd card). So I deleted the duplicated entries. Result: Maps are gone. So I go to the Store in order to re-download them. Always at 50%, LoMap Belgium download stops with unexpected error. Also the download of the 2 Germany LoMaps maps stops with unexpected errors after some time.

EDIT to my previous message: Restarting the phone partially seems to solve the problem. It seems before the restart the maps were downloaded (= till 50% indication) but not extracted.

Now I could download/install LoMap Belgium and Germany South, but Germany North still has the same problem (download till 50% indication, but then there is no extraction, "unexpected error".