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Error while download of payed Kompass map

aufder bitz shared this question 7 years ago
Answered

Hello,

I've bought a custom area selection of Kompass. But the download is broken. Is there a possibility to restart?


Regards,

Timo

Replies (3)

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Dear Timo,

You can try following > Open Store > KOMPASS custom area item > tap DOWNLOAD. Locus should display warning dialog that there is unfinished downloading and you can choose continue.

However I check you history and it seems that you downloaded small maps called "Balderschawang" and in our system seems to be downloaded properly. Would you please check the Menu > Maps > Offline > Maps > KOMPASS

Thank you

Petr

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Dobré ráno Petr,

the map was not complete in the highest resolution. But indeed continouing the download as supposed by you did work.

Thank you very much

Timo

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Dear Timo,

good to hear. BTW: you're right only one half of the highest level was downloaded yesterday I overlooked it.

Best regards

Petr

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