FieldNotes add-on PRO Problem

Marcus Leidig shared this problem 4 years ago
Solved

Hallo,

Jetzt erstelle ich einen neuen Beitrag mit meinem Problem. Sorry für den Post im falschen Beitrag. Dachte mein Problem ist schnell behoben! Nochmals alle Infos: ich habe mir die FieldNote Add on Pro im Locus Store gekauft. Leider funktioniert es nicht. Zur normalen Version hat sich nichts geändert. Alle Features der Pro Version sind nicht vorhanden. (zb. Features wie QickLink zum Listing, Lautsprecher, Datum, Zeit ändern sind nicht da.)


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Gerät mehrfach neu gestartet, das Add on mehrfach deinstalliert und neu installiert habe ich schon! Im Locus Store ist die FielNote Add on im Verlauf aufgeführt.


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Im Locus Store selbst auch ein Häkchen beim Add on. Auf meinem Samsung S4 ist Android 4.3 installiert. Locus Pro die neuste Version 3.7. Ich habe die FieldNote Version 1.3.1 installiert


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und habe nur 5 Vorlagen. Sehr komisch: Wenn ich in die Einstellungen / Optionale Vorlagen gehe, sehe ich für

einen Bruchteil einer Sekunde 10 Vorlagen!! dann sind es nur noch 5!!! Nun habe ich das ganze auf meinem Tablet (Note 10.1) installiert. Hier das gleiche Problem!


Hoffentlich kann mir jemand helfen das Problem zu lösen.

Gruß Marcus


Google Translater: ;)


Hello,

Now I create a new post with my problem. Sorry for the post in the wrong post. Thought my problem is resolved quickly! Again all the info: I bought the Field Note Add on per locus in the Store. Unfortunately it does not work. Go to full version has not changed. All features of the Pro version does not exist. (Eg. Features like QickLink for listing, speakers, date, changing time are not there.) Device launched multiple new, the add on several occasions uninstalled and reinstalled I have! The locus Store the fiel note add on is listed in the course. The locus store itself also a check mark in the add-on. On my Samsung S4 Android 4.3 is installed. Locus Pro the latest version 3.7. I have read and Field Sheet Version 1.3.1 installed and have only 5 templates. Very funny: When I go into Settings / Optional templates, I look for a fraction of a second 10 templates !! then there are only 5 !!! Now I have the whole on my tablet (Note 10.1) installed. Here, the same problem! Hopefully someone can help me solve the problem.


Greeting Marcus

Comments (11)

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Good day Marcus,


sorry for a late response. We were finally able to identify a source of your troubles. Unfortunately you'll need a new Locus version that will arrive during April. Sorry for a troubles and thank you for your help.

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Hi,

i have the same Problem. And i have the newest Version. Not more than 5 Templates.

What can i do?


Greeting Holger

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Hi,


the same here on my Samsung Galaxy S4 with Android 5.0.1 running.


Using Locus Pro 3.8.0 and Locus Addon Fieldnotes 1.3.3 in the Pro version I can see for less than one second 10 templates when selecting "Einstellungen -> Optionale Vorlagen". After the second only 5 templates are available for editing!?


c.s.g.

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Do you see in left drawer menu red "PRO" icon?

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Hi Jarda Kvapil,


you are right. yesterday I did not see the red "PRO" icon after the last update of the fieldnotes addon via Google Play.

Now I maneged to get the red "PRO" icon back and, as you expected, all of the 10 templates are now available via "Einstellungen ->Optionale Vorlagen".


But, i did not exactly know, what to do to get the red "PRO" icon back after an update via Google Play.

I thought, the update of the addon via Google Play is able to realise, that I bought the "PRO" version of the fieldnotes addon via the Locus store. And therefore all features of the "PRO" version still exists after an update via Google Play.


So, can you give me a short "How to", what I have to do when the red

"PRO" icon is missing next time after an update via Google Play? I only know, that I checked the Locus store today if there is the information present, that I bought the "PRO" version of the fieldnotes addon. And after that confirmation and doing some clicks, the "PRO" icon was back .... !?!?!


c.s.g.

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Addon make query to Locus. And Locus return, if user bought or not PRO version. Addon dont work with Locus store. Everything do Locus. And in Locus was a small bug, where german users with old googlemail address dont see PRO version. Last new Locus version should resolve this problem.

Jarda

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Hi Jarda,


thanks for the information. I am a german user with a "@gmail.com" googlemail adress. I will post here again, if the problem still exists after the next update of fieldnotes "PRO".


c.s.g.

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Oh, I'm missing also the display of "Pro"

I am also a German user with "@gmail.com" googlemail address.

I have the new LocusPro version 3.8.0 but I don't get the Pro version of locus FieldNotes play store.


Is the error still there?


Where can I find it?

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Hi Holger,


you can find the "PRO" version of the fieldnotes addon in Locus store via the tab "Nutzung" and the in the folder "Features --> Addons".


Did you already purchase the "PRO" version of the fieldnotes addon?

If so, maybe simple clicking on "Fieldnotes Pro Add-on Unlocker" makes your version of the fieldnotes addon a "PRO" version.


c.s.g.

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PS: You can find the Locus store in the main menu of Locus in the section "LOCUS WORLD". Just click on "Store".

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Ah, in the Locus Store? Not in the Google Playstore? Ok. I look there.


Thank you,

Holger

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Ok. Now I get and also it. I don't like only the payment system. I need 160 Locoins and need to buy 200.

Now I throw the rest?