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Forced exit from this site

L Hampson shared this problem 8 years ago
Solved

When I go to this support website (ie help.locusmap.EU) using the Chrome browser on Android 5.1.1 then after a short time the display blanks completely and a notice appears "licence validation checks are damaged or tampered". This only starting happening recently. I had to report this problem from a PC as I keep getting forced out on Android.


Is there something I need to do?


Thanks

Replies (4)

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1

I've noticed this a few (rare) times too, latest a week ago, from Windows PC/ Firefox. Each time after a few minutes, then restart browser, the problem is fixed. Definitely server side issue.

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Hello Andrew,

I've opened a new ticket on support page of developer our help desk system.

EDIT:

I've receive a response from help desk developers. Issue should be fixed and fix version of helpdesk system will be available next week.


Thanks

Petr

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Excellent Petr. I'll keep an eye open to see if it happens again. Thanks for following up on the issue.

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I believe that this problem is fixed as I also do not see it for a long time. Perfect.

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