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freezes phone after app shutdown

christianboden87 shared this problem 11 years ago
Solved

I use locus free since a half year on my samsung galaxy i5500.


And there is a problem: after shutting down the app, the phone freezes.This was in every version since I use locus.


Without this problem it would be the greatest map app.


I hope you are able to help me. THANKS.

Replies (1)

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Hi Christian,


we are very sorry for the trouble.


Please, can You install the app Cat Log https://play.google.com/store/apps/de...


After install, run the app Cat log and there, please, set "Write period" 10 lines in the settings of the app, and start "Record".


After this action, run the app Locus and work with the app as usually. After freeze of your device, open the app Cat log, where you find recorded list of the crash logs.


Please, can you send us the crash logs directly from the app Cat log via e-mail?


Our e-mail address is locus@asamm.com


It can help for quick solve of the problem.


Many thanks in advance.


Hana

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