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I cant download a Map
Solved
I try to download a Poland map but its fails. It goes to the 50% of process and then I get a problem message.
I have download another maps today from yout store without any problem
The same problem 
Hello,
I'm sorry for troubles. would you please try it again? In case that issue occurs - please send me screenshot from Menu - Settings - Miscellaneous - Default directories (I'd like to know the 'location' of the mapsVector directory).
Thanks, Petr
Hello,
I'm sorry for troubles. would you please try it again? In case that issue occurs - please send me screenshot from Menu - Settings - Miscellaneous - Default directories (I'd like to know the 'location' of the mapsVector directory).
Thanks, Petr
Hello, process fails when is going to stract from the download file. I have space and the directories are the default ones.
Thanks, Gabriel
El mar., 9 abr. 2019 14:45, Locus Map <locus.map@asamm.com> escribió:
Hello, process fails when is going to stract from the download file. I have space and the directories are the default ones.
Thanks, Gabriel
El mar., 9 abr. 2019 14:45, Locus Map <locus.map@asamm.com> escribió:
Hello,
thank you for screenshot. It seems that there is some problem during unpack of downloaded map (LoMaps are downloaded as .zip package). Would you please try to create debug log for us - how to create it https://docs.locusmap.eu/doku.php?id=manual:faq:how_to_create_debug_log
Please try to download map again, wait for error message and then create log file as described in the article above. Finally send me the error log file.
Thank you for your help
Best regards
Petr
Hello,
thank you for screenshot. It seems that there is some problem during unpack of downloaded map (LoMaps are downloaded as .zip package). Would you please try to create debug log for us - how to create it https://docs.locusmap.eu/doku.php?id=manual:faq:how_to_create_debug_log
Please try to download map again, wait for error message and then create log file as described in the article above. Finally send me the error log file.
Thank you for your help
Best regards
Petr
Hello Petr, I have been out for holidays.
I try to get the log file but nothing happens following the steps....
Regards, Gabriel
El jue., 11 abr. 2019 a las 9:55, Locus Map (<locus.map@asamm.com>) escribió:
Hello Petr, I have been out for holidays.
I try to get the log file but nothing happens following the steps....
Regards, Gabriel
El jue., 11 abr. 2019 a las 9:55, Locus Map (<locus.map@asamm.com>) escribió:
Hello,
Thank you - well please try following:
- open information/notification window (icon "i" on the main map screen
- delete all messages
- open Menu - Store - Poland Lomap and download it again
Please let me know about progress
Thank you
Petr
Hello,
Thank you - well please try following:
- open information/notification window (icon "i" on the main map screen
- delete all messages
- open Menu - Store - Poland Lomap and download it again
Please let me know about progress
Thank you
Petr
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