Locus Premium

Hans shared this question 6 months ago
Answered

Why is it impossible to find an info about the costs of Locus Premium for live tracking on your homepage ? Is it a secret ? If a user needs longer then 2-3 minutes to search for something on a homepage, he will leave it and look elsewhere. This has been officially tested and should be known to you. So please, can you explain to me and the rest of the world, why you hide the costs of Locus Premium for live tracking ? Perhaps this is also a reason why you have not more users. It is intransparent. Up to now I have no idea about how much to pay. Greetings Hans

Comments (3)

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Hi Hans,

Locus Premium live tracking subscription is an in-app service. All in-app services and products INCLUDING THEIR PRICES are displayed in Locus Store. Locus Store can be accessed only from Locus Map application. Locusmap.eu homepage introduces only the app and its features, not in-app products. However, we are planning to built a web version of the Locus Store in the future.


best regards

Michal, Locus team

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In the LocusMapPro application, when trying to create a group for the tracking, I get a message saying that I need to buy a subscription but it does not show the price.

In the French version, there are two buttons: "Annuler" and "Achat".

The first one means "cancel".

The second one means "buy".


I would never click on a "buy" button without knowing the cost !

Maybe the button just goes to the Locus Store, but this is not what the text means.

In such case I recommend changing the text in "Visiter le Locus Store" instead of "Achat".

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Based on what I read here, I dared ;-) to try the "Achat" (=Buy) button in the application and I can confirm that is simply goes to the Locus Store where the cost is detailed. After that, the user can subscribe a free 14 day test or buy credits to pay a small monthly subscription.


Simply calling the button "Locus Store" in French as well as in English should be enough to clarify what the button does.

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To give the user some help, you could write this information down on the homepage. E.g. These services are chargeable. Since these are in app purchases, you can find out the price in the Locus Store.


That could help to create a little more transparency. And one or the other user would still buy something.

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Hi,

Locusmap.eu homepage introduces only the app and its features, not in-app products. However, we are planning to built a web version of the Locus Store in the future.

Nevertheless, we inform that Locus Map Premium is a paid service, see https://live-tracking.locusmap.app/manuals/ (accessible from Locusmap.eu > topbar menu > Live tracking > User guide)

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