Locus store error (code 501) can not buy maps

Tanja Grivičić shared this question 28 days ago
In Progress

Dear all,


I tried to buy new maps in Locus store. I bought maps od Ciprus, but I can not buy maps of Ireland and Northern Ireland, instead of map I get code 501 unknown problem message.

I use Samsung Galaxy S7 edge, with Android version 7.0. Locus map version 3.27.1

I am logged in with my Google account.

Please advice

Comments (4)

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Dear Tanja,

would you please try it again? Are you still facing this issue, please?

Thank you

Petr

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Dear Petr


yes I am still facing this issue.

I made a test for all maps of the Europe and this is the results:

I can not buy: Austria, Belgium, Bulgaria, Croatia, Czech republic, Denmark, Finland, France, Germany, Hungary, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK all except Isle of Man

I can buy: UK only Isle of Man, Aland Island, Albania, Andorra, Belarus, Bosnia and Hercegovina, Cyprus, Estonia, Faroe Islands, Gibraltar, Greece, Gurnsey, Iceland, Latvia, Lichtenstein, Luxembourg, Macedonia, Malta, Moldova, Monaco, San Marino, Serbia, Ukraine.

I just bought Greece.

Kind regards,

Tanja

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Dear Petr

yes I am still facing this issue.

I made a test for all maps of the Europe and this is the results:

I can not buy: Austria, Belgium, Bulgaria, Croatia, Czech republic, Denmark, Finland, France, Germany, Hungary, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK all except Isle of Man

I can buy: UK only Isle of Man, Aland Island, Albania, Andorra, Belarus, Bosnia and Hercegovina, Cyprus, Estonia, Faroe Islands, Gibraltar, Greece, Gurnsey, Iceland, Latvia, Lichtenstein, Luxembourg, Macedonia, Malta, Moldova, Monaco, San Marino, Serbia, Ukraine.

I just bought Greece.

Kind regards,

Tanja

čet, 12. ožu 2020. u 17:45 Locus Map <locus.map@asamm.com> napisao je:

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Dear Tanja,

I'm sorry for the trouble. It's really weird. We'll try to find out some solution for this issue.

Thanks for your patience

Best regards

Petr