LoMap content icons are not shown

Mat Rym shared this problem 11 months ago
Closed

Hi! Since last updates I have evountered a problem where all content icons ( bus stops, refuges, restaurants) are hidden and I cannot restore them. I have tried to reset app settings and clear cache, but without any result.

Could you please advise?

Comments (5)

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Hi Mat,

can you see this issue with all your LoMaps map, please? Would you please send me screenshot of problematic map, please?

Thank you

Petr

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Hi Petr!

It looks like most of maps are affected. In attachment you can see screenshot of Kosice SK, Krakow PL, Lviv UA, Valetta MT and Chamonix FR. Only Alpes/ Switzerland lookes fine

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Hi,

thank you for the screenshots. Please try to re-download problematic maps in the first step. Open Menu - Store - search for maps and tap on "download" button.

Please let me know about progress

Thank you, Petr

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Unfortunately, no result.

I have also downloaded Italy map to see how it goes with new one, but this resolution don't work either.

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Dear Mat,

that's really weird. would you please use arbitrary file manager > go to the location /Locus/mapsVector/europe and please create the screenshot of files in this folder.

Thank you

Petr

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Hi thank you for the screenshot. I can see that the map file and also poi DB file is downloaded. Please let's try another test:

Thank you

Petr

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I hope this is the corect level of zoom. Still no POI's on every level though

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Hi,

Thank you for the new screenshot. The POIs are really missing. Would you please try following:

  • Open Menu > Maps > Offline > Europe and select Poland map (to be Poland active selected map)

Thank you

Petr

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Petr, sorry for not replying for so long.

It just basically worked! How it is possible and what went wrong?

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Hi,

the problem was caused due to LoMap autoloading feature. It can sometimes happen that POIs are shown only for active map and the neighbor maps are displayed without POIs. In such situation is the best workaround to select the problematic map to become the active map.

Thank you for understanding

Best regards

Petr