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Lost maps from SD card
Solved
Hello,
Im using Locus Pro and I bought Shocart maps 10000 tiles. I had downloaded cca 5000 tiles for slovak cycling map. I had Locus folder on SD card. I dont know how, but Locus folder was replaced to internal memory, but without maps, only application, and Locus folder from external SD card was removed. Now I have not my downloaded maps/tiles in my device.
Is possible to restore my already downloaded maps?
The same problem 
Hello,
this is weird situation. Locus does not automatically move or delete any folder on your device. There was probably some issue with your SD card. Can you please check it in some diagnostic tool?
However the data are probably lost if there is no Locus folder on your SD card. So you need to download data again. Unfortunately we can not provide some free tiles for you because we have to pay SHOCart every tile you download from Locus.
Thank you for understanding
Petr
Hello,
this is weird situation. Locus does not automatically move or delete any folder on your device. There was probably some issue with your SD card. Can you please check it in some diagnostic tool?
However the data are probably lost if there is no Locus folder on your SD card. So you need to download data again. Unfortunately we can not provide some free tiles for you because we have to pay SHOCart every tile you download from Locus.
Thank you for understanding
Petr
I have similar problem with corrupted sd card which contained shocart maps which I bought once.
I have similar problem with corrupted sd card which contained shocart maps which I bought once.
Hi Vladimir,
unfortunately tiled SHOCart maps are paid per every downloaded tile. We also need to pay it to SHOCart company. So if SDcard was damaged there's no way how to restore your data.
We're sorry for that. In next months we'll come with new model of purchasing SHOCart maps which should help in such situations
Hi Vladimir,
unfortunately tiled SHOCart maps are paid per every downloaded tile. We also need to pay it to SHOCart company. So if SDcard was damaged there's no way how to restore your data.
We're sorry for that. In next months we'll come with new model of purchasing SHOCart maps which should help in such situations
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