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Map drawing doesn't complete

Wolfgang Schweitzer shared this problem 7 years ago
Solved

see attached screenshots. This was with Locus Pro 3.18.5 on a Samsung Galaxy Note 3 running Android 4.4.2. The maps used are Malaysia Indonesia dating from 08.01.2016, and Bayern, from 29.04.2016.

Replies (4)

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Good day Wolfgang,

thank you for your bug-report.

Same issue happen to me from time to time. Fortunately simple zoom in/out solve missing tiles in most cases, so I wasn't forced to dig too deep into this problem. Is same working for You?


Anyway did it happen to you everytime, so you are able to simulate it? Because to me, it happen quite randomly ... unfortunately.


I'm marking this issue as "known", which means that I'm aware of it, but for now, I do not have simple solution. Thank you for understanding.

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It's the same way here. I don't know a way how to provoke it 100%. The problem is: sometimes when it happens, the map draws completely after zooming out or in one more level, but when going back to the wanted scale / zoom level, it happens again. Then it is annoying.

At the moment the bug does not reproduce, so you can ignore it for the time being. I will let you know when it happens again (more often), or if I find a way how to reproduce the bug.

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Good day Wolfgang,

maybe I have found one good reason why this happen during my testing. Issue happen in moment, Locus tried to automatically load another vector map (LoMap). In moment, autoload was done, all tiles are reset and Locus tries to load them again. But not all were reset correctly. I was able to simulate issue by moving map to different country (different map) from my current location and with "center" button, move back. This caused this issue almost everytime.


So issues should be fixed now (at least partially), so You will see in next Locus version 3.18.7 . Let me later know, if it helps.

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Hello,

my original Smartphone was stolen last week. Now I am installing my apps on my new phone (same type as before, Samsung Galaxy Note 3, just now with android 5.0).

I had purchased Indonesia maps from Locus Store last year, now I want to install them again. Can I please get them for free?

Please answer very soon. I am currently in Surabaya, Indonesia, in a place with good internet connection - but only until tonight. It would help me tremendously if I could download the map today.

Thank you in advance for kind help,

Wolfgang Schweitzer

Am 05.08.2016 um 22:20 schrieb Locus Map:

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Dear Wolfgang,


you can download LoMaps one year for free from the first purchase.So it depends when exactly you purchased the map last year.

Please Open Menu > Store > Asia > Indonesia LoMaps. In case that you can see button "Download" you can download map again for free. Otherwise you need to purchase map again.

Regards

Petr

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