MAPS DISAPPEAR

michele nicolis shared this problem 2 months ago
Not a Problem

good evening,

I own the PRO version, but every 3-4 days I have to re-download the map (locus north Italy) because it disappears from my smartphone. As a result, the tracks I recorded also disappear. This is a pity. Is this APP behavior normal?

Comments (7)

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Hi Michele,

I'm sorry but the app doesn't delete any maps or recorded track. The LoMaps maps are by default downloaded into folder /Locus/mapsVector/europe. Would you please open arbitrary file manager and check if exist file italy_north.osm.map in mentioned folder?

If not please check if there is any system data cleaner that would periodically check and delete big/unused files.

Thank you

Petr

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Good morning Peter, Yes there is.

Now I do nothing don't use the APP and see if the map disappears.

I'll let you know thanks.

Michele

Il mer 8 gen 2020, 22:20 Locus Map <locus.map@asamm.com> ha scritto:

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Dear Michele,

Fine, let me know if file "disappears" but I'd really suggest to check system settings. I think that especially on Xiaomi devices is some device cleaner that can delete the 'unused' files.

Regards

Petr

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Ho Peter, Sorry but now After update APP the map disappears....and I don't see it in file manager anymore 

M.

Now can solve this problem?

Il gio 9 gen 2020, 10:10 Locus Map <locus.map@asamm.com> ha scritto:

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Hi Michele,

I'm sorry but would you please check that there isn't any memory cleaner app on your device - as described at

https://docs.locusmap.eu/doku.php?id=manual:faq:disappearing_data

Thank you, Petr

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Ok Petr,

Now I understood !! My APP cleaner Xiaomi is the responsable!

Thank you again for the support!

Michele

@ this APP is fantastic!!!! Really!!

Il dom 12 gen 2020, 22:00 Locus Map <locus.map@asamm.com> ha scritto:

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Ho Michele,

great, thank you for the info!

Best regards

Petr