No 3 free maps
Dear friends,
about a week ago I bought your fantastic app, which in my opinion is No.1 among the map apps. Congratulations!
I dont't mind the bit complicated way into understanding the system - after all Locus is of a complex and high standard.
I have one problem and one question:
1. Till now I have downloaded only 1 map, your own from Southern Germany, which was free. But there is no sign for any other 2 free maps. Even your LoMap of Northern Germany is not for free now. Although I have bought some 500 LoCoins I would still like to get my 3 free maps. How?
2. I want o download a relatively small area (my homezone Hessen) of a detailed Kompass map. If later on I decide to download whole Germany of Kompass, will my earlier download be subtracted or do I have to buy it once more along with the whole of Germany. And if I find the zoom levels not sufficient and want to add one more level, can I just buy that or do I have to buy the whole map once more, with one more zoom level ?
3. on the page of Kompass it is written "Version 1". Are there other versions also?
Thanks for a fast reply and thanks for the good German translation of the whole app.
Wish you all success in 2017!
Stephan Nagel
The same problem 
Hello Stephan
your first question/problem,
you didn´t see the parcel icon beside "DOWNLOAD"???
if you didn´t see two smal map previews click again on e.g. Germany(north) label
http://docs.locusmap.eu/doku.php?id=manual:faq:free_maps_for_new_users
Your other questions should be answered by a member of locusteam
Wolfgang
Hello Stephan
your first question/problem,
you didn´t see the parcel icon beside "DOWNLOAD"???
if you didn´t see two smal map previews click again on e.g. Germany(north) label
http://docs.locusmap.eu/doku.php?id=manual:faq:free_maps_for_new_users
Your other questions should be answered by a member of locusteam
Wolfgang
Dear Stephan,
thank you for using Locus app but to you qustions:
1. LoMaps - I'll contact you in separate private topic
2. The downloading of KOMPASS maps is always charged. Even if you decide to download already purchased map. Please see terms of use of KOMPASS map in Locus store: "repeated download of the same package is subject of another purchase", However you can combine possibilities of Locus app and manually define zoom-levels for downloading. If you select purchase of "KOMPASS custom area selection" you can select zoom-level in download dialog - see http://docs.locusmap.eu/doku.php?id=manual:user_guide:maps_download#selecting_zoom_levels
Please not that other KOMPASS map packages in Locus store are predefined and do not allow some zoom-level customization.
3.At this moment there is only one version. Honestly the name version=1 is probably wrong because downloaded Kompass map is always in the latest version (map is downloaded directly from KOMPASS service). Versions in Locus store are important for example for LoMaps because it defines how old are map data. But KOMPASS maps are updated continuously and version=1 is probably confusing.
Thank you
Regards
Petr
Dear Stephan,
thank you for using Locus app but to you qustions:
1. LoMaps - I'll contact you in separate private topic
2. The downloading of KOMPASS maps is always charged. Even if you decide to download already purchased map. Please see terms of use of KOMPASS map in Locus store: "repeated download of the same package is subject of another purchase", However you can combine possibilities of Locus app and manually define zoom-levels for downloading. If you select purchase of "KOMPASS custom area selection" you can select zoom-level in download dialog - see http://docs.locusmap.eu/doku.php?id=manual:user_guide:maps_download#selecting_zoom_levels
Please not that other KOMPASS map packages in Locus store are predefined and do not allow some zoom-level customization.
3.At this moment there is only one version. Honestly the name version=1 is probably wrong because downloaded Kompass map is always in the latest version (map is downloaded directly from KOMPASS service). Versions in Locus store are important for example for LoMaps because it defines how old are map data. But KOMPASS maps are updated continuously and version=1 is probably confusing.
Thank you
Regards
Petr
Dear Petr,
thanks for your quick reply which I have understood well. Concerning the 3 free maps I noticed that in my app download history it said that I had downloaded 3 free LoMaps from Asamm: Hessen 23.12.16 /Germany (South) 25.12.16 /Germany (South) 28.12.16. Possibly I had really downloaded Hessen to experiment right after buying the LocusPro app., and even tried downloading Germany (South), but the last one didn`t work out because of lack of storage space. For storage and other reasons I made a total reset of my smartphone (after backup, of course) on 26.12. However, Hessen did not get saved and Germany (South) had anyway not been downloaded at all. So now with the newly reset smartphone (in which I had now more storage) I finally could download Germany South. This may explain why I got only one free map instead of three. However, why can't I download the very same map twice without extra charge, since you guarantee it can be downloaded free as often as I like within one year?
Anyway. I don't want to quarrel with you about peanuts. Your Asamm Map and your Locus app as a whole are fantastic tools and I'm glad that I found them. They are worth their money.
Wish you even more success in 2017 !
Stephan
Gesendet: Donnerstag, 29. Dezember 2016 um 08:15 Uhr
Von: "Locus Map"
An: "Dr. Stephan Nagel"
Betreff: New Comment in "No 3 free maps"
Dear Petr,
thanks for your quick reply which I have understood well. Concerning the 3 free maps I noticed that in my app download history it said that I had downloaded 3 free LoMaps from Asamm: Hessen 23.12.16 /Germany (South) 25.12.16 /Germany (South) 28.12.16. Possibly I had really downloaded Hessen to experiment right after buying the LocusPro app., and even tried downloading Germany (South), but the last one didn`t work out because of lack of storage space. For storage and other reasons I made a total reset of my smartphone (after backup, of course) on 26.12. However, Hessen did not get saved and Germany (South) had anyway not been downloaded at all. So now with the newly reset smartphone (in which I had now more storage) I finally could download Germany South. This may explain why I got only one free map instead of three. However, why can't I download the very same map twice without extra charge, since you guarantee it can be downloaded free as often as I like within one year?
Anyway. I don't want to quarrel with you about peanuts. Your Asamm Map and your Locus app as a whole are fantastic tools and I'm glad that I found them. They are worth their money.
Wish you even more success in 2017 !
Stephan
Gesendet: Donnerstag, 29. Dezember 2016 um 08:15 Uhr
Von: "Locus Map"
An: "Dr. Stephan Nagel"
Betreff: New Comment in "No 3 free maps"
Dear Petr,
my email is stephananda@web.de. If possible you may enable Germany North free for me.
With regards
Stephan
Gesendet: Montag, 02. Januar 2017 um 09:25 Uhr
Von: "Locus Map"
An: "Dr. Stephan Nagel"
Betreff: New Comment in "No 3 free maps"
Dear Petr,
my email is stephananda@web.de. If possible you may enable Germany North free for me.
With regards
Stephan
Gesendet: Montag, 02. Januar 2017 um 09:25 Uhr
Von: "Locus Map"
An: "Dr. Stephan Nagel"
Betreff: New Comment in "No 3 free maps"
Dear Stephan,
thank you for email account. Would you please send me screenshot from Store > Europe > Germany > Hessen > Hessen LoMaps & Addresses. There should be two buttons: DOWNLOAD and UPDATE.
Download button get the old version of map you've downloaded 23.12. UPDATE get the newest version. Please not that Locus guarantees one year of free download but the only version you've purchased. There was an update of Germany South between 25 - 28.12.
Thank you
Regards
Petr
Dear Stephan,
thank you for email account. Would you please send me screenshot from Store > Europe > Germany > Hessen > Hessen LoMaps & Addresses. There should be two buttons: DOWNLOAD and UPDATE.
Download button get the old version of map you've downloaded 23.12. UPDATE get the newest version. Please not that Locus guarantees one year of free download but the only version you've purchased. There was an update of Germany South between 25 - 28.12.
Thank you
Regards
Petr
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