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Unfinished track alert after track recording start

Italo Stella shared this question 6 years ago
Answered

Good morning, lately when I record a track, after a few minutes the recording stops and pauses and it appear a message "Presence of an unfinished track"(in Italian: “Presenza di un tracciato non terminato”). What can I do to eliminate this problem?

Replies (5)

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Hi,

launch a file browser in your device and go to folder Locus > cache > track_rec and delete its content.

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Dear Michal, thank you very much for your assistance. Unfortunately I'm not so skilled in this kind of things. For example I don't know what you mean by "launch a file in your browser". I tell you what I have done: I have a Huawei phone, I went on "settings", I open "app and notifications", I went to "App", I opened Locus Map, I entered in Memory and there it appears "Delete data" and "delete cache". I pressed "Delete cache". Unfortunately nothing changed and I still have the same problem. Have I done the right procedure as you told me? Shall I delete also the Data?

Thanks again for your patience.

Italo

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Hi Italo,

I didn't advise you to "launch a file in your browser" but "launch a file browser in your device". File browser is a software that allows to copy, move, delete files and folders in your mobile phone, like e.g. Explorer or Total Commander in a PC. In a mobile phone, it is e.g. ES Explorer but it isn't usually installed by default. Almost each mobile phone is equipped by some file browser, usually marked with an icon of a yellow folder. Is there something like this in your mobile? If not, I recommend installing the ES Explorer from Google Play. It's one of the best.

OK, you know what a file browser is. Now open it (launch it :)) and find Locus directory. It is usually on a drive named /sdcard/. Open Locus directory, find "Cache" directory and open it, find "Track_rec" folder and open it. If there is any file in it, delete it. That should solve your problem.

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Hi Michal, thanks again for the assistance and sorry to bother you again. I have done the procedure you told me. In fact I haven't found any content in the Track_rec this because I have discovered that I had already a file browser called in Italian "gestione telefono" and without knowing the procedure I cancelled the cache. Unfortunately the Locus map is giving me the same problem. Is it possible that I have canceled also something which was not to be canceled? I will be very glad if you could help me again. Italo

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Hi Italo,

OK, let's try something else:

1) go to Locus settings > Miscellaneous > Clear temporary data > check Temporary files and clear data

2) make a backup of your tracks/points and settings with Backup manager and save it to a Cloud (see how: http://docs.locusmap.eu/doku.php?id=manual:user_guide:tools:backup)

3) go to your system settings > applications > Locus Map > Clear cache/clear data

4) restart Locus

5) go to Locus Backup manager and restore your saved backup

6) restart Locus again

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