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Recorderd tracks are gone after version update
Solved
I updated to the latest version, 2.20.2, and all the recorded tracks that I had are gone. Can I get them back somehow?
The same problem 
Hello Don,
sorry for a troubles. As I know, this serious problem may have three possibilities
1) problem with your SD card. Are your offline maps or other alread downloaded content work?
2) problem with Locus database. In rare cases, this may happen. Same question as above, except in case it's really only tracks database, your waypoints should remain available.
3) previously this may be caused by duplicate Locus folders. About such problem you should be anyway notificied during Locus start.
Best solution is usually checking of SD card in PC. In case card is correct, you should use Menu > More > backup manager and you should be able to restore previous automatic backups (if you have any).
Also before any action, I suggest to manually backup your directory Locus/data/database. Here are data for tracks stored so there will be a small chance to restore them in case, database is 'just corrupted' and not automatically deleted by system.
Hello Don,
sorry for a troubles. As I know, this serious problem may have three possibilities
1) problem with your SD card. Are your offline maps or other alread downloaded content work?
2) problem with Locus database. In rare cases, this may happen. Same question as above, except in case it's really only tracks database, your waypoints should remain available.
3) previously this may be caused by duplicate Locus folders. About such problem you should be anyway notificied during Locus start.
Best solution is usually checking of SD card in PC. In case card is correct, you should use Menu > More > backup manager and you should be able to restore previous automatic backups (if you have any).
Also before any action, I suggest to manually backup your directory Locus/data/database. Here are data for tracks stored so there will be a small chance to restore them in case, database is 'just corrupted' and not automatically deleted by system.
Menion, I copied the backup folder to my computer. I see the zipped up files in the backup/auto folder, which appears to be sqlLite files. I loaded the last one in Firefox sqlLite Manager and it appears that all my data is still there (which is great), but no idea how to save access the recorded tracks from the database.
I tried to do restore the last backup before I did an update via backup manager, and it says "It is not a valid backup file. If you need to restore this file, do it manually or contact us."
thanks
don
Menion, I copied the backup folder to my computer. I see the zipped up files in the backup/auto folder, which appears to be sqlLite files. I loaded the last one in Firefox sqlLite Manager and it appears that all my data is still there (which is great), but no idea how to save access the recorded tracks from the database.
I tried to do restore the last backup before I did an update via backup manager, and it says "It is not a valid backup file. If you need to restore this file, do it manually or contact us."
thanks
don
Hello Don,
you tried to restore backup by backup manager and it do not work? You try to restore zip file from 'backup' directory? This is weird!
Anyway almost all files may be restored manually. For example your tracks are, as you correctly found, store in SQLite database. This file is originally stored in Locus/data/database directory, so you may copy it manually from backup zip.
Anyway if restore over 'backup manager' won't work, you may send me your backup file to support.locus@asamm.com and I'll check it.
Hello Don,
you tried to restore backup by backup manager and it do not work? You try to restore zip file from 'backup' directory? This is weird!
Anyway almost all files may be restored manually. For example your tracks are, as you correctly found, store in SQLite database. This file is originally stored in Locus/data/database directory, so you may copy it manually from backup zip.
Anyway if restore over 'backup manager' won't work, you may send me your backup file to support.locus@asamm.com and I'll check it.
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