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Locus Map - help desk Topic Question Locus Map (Android)

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Category Locus Map (Android)

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Samsung Dex

Helmut Lauber shared this question ago

Answered

Locus Map Pro is running perfectly on Samsung Dex. This is so great and a very big help for planning.

Thanks

Helmut

The same question

Replies (1)

Hana Mlavcová ●

Dear Helmut.

Thank you for you information about Samsung Dex. We are happy that Locus run perfectly on this device.

In case of questions or troulbes, please contact me.

Kind regards

Hana

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Helmut Mahrt ●

I'm afraid I can't share the experience. In my case, Locus Pro is only displayed on the big screen in mobile phone mode - and this is much more blurred. I don't know where you could set something to use Locus Pro on a big screen in full-screen. Be very grateful for your support.

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Helmut Lauber ●

In the Samsung Dex adjustments you have to select the option "Samsung Dex Labs".

Then you have to remove your phone from the Dex station and put it back to the Dex station in order to apply the change.

Then it should work.

Kind regards

Helmut

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Helmut Lauber ●

Simply perfect

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Helmut Mahrt ●

My software version does not offer me exactly this configuration option. That's extremely sad. I have contacted Samsung support - let's see if that works.

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Helmut Mahrt ●

Nothing more is possible

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Helmut Lauber ●

I have red in the internet that the option "Dex labs" is only available for the note 8 version.

I have a note 8.

Best would be if Locus would adapt it generally for Samsung Dex.

I think this will be a growing market as also Huawei Mate 10 pro has a desktop mode.

The desktop mode is now implemented in Android.

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Helmut Mahrt ●

This is what Samsung told me:

"Thank you for contacting us. We are pleased to be of service to you. You have contacted us regarding Samsung DeX or Locus Pro. With regard to your request, we would like to inform you that not all applications offer the possibility to edit the screen size. For more information, please contact the application developers."

Unfortunately, the DeX Labs I have mentioned explicitly is not mentioned. However, it seems plausible that this may be reserved for Notes 8. I would really be interested to know whether Locus is planning an adjustment.

Best regards

Helmut

Translated with http://www.DeepL.com/Translator

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Helmut Lauber ●

Just ask the helpdesk (Hana) to do this!

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Helmut Mahrt ●

Dear Hana

Apparently Locus Pro can only be displayed on the Samsung DeX with a Galaxy Note 8 in full screen on the monitor. I am using an S8, this does not work there. Is it intended for you to adjust Locus accordingly? I would be very pleased.

Best regards

Helmut

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Helmut Lauber ●

Dear Hana,

There is a request from Helmut Maher.

Kind regards

Helmut

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Hana Mlavcová ●

Dear Helmut Mahrt.

We are sorry for delayed response.

Unfortunately, we haven't devices Samsung DeX and Galaxy Note 8 in our company. For this reason we are not able to adjust Locus app for these devices.

Thank you for your understanding.

Kind regards

Hana

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Helmut Mahrt ●

I got an upgrade for my Samsung S8 to Android Oreo on Friday - now I have the possibility to choose 'Samsung DeX-Labs'. Everything's fine!

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Helmut Lauber ●

Perfect.

I'm happy for you.

Helmut

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