stürzt beim Speichern eines GPS-Tracks ab: locus 3.40.1 @ Android 9 @ Samsung Galaxy S9

germangeo shared this problem 14 days ago
Solved

Seit Jahren nutze ich Locus Pro fast ohne Probleme. Seit dem neuesten Update stürzt mir Locus jedoch beim Speichern eines GPS-Tracks ab. Der Track ist dann verloren.(Edit: Nein, der Track ist doch nicht verschwunden, sondern vorhanden!) Locus lässt sich nicht mehr bedienen. Nachdem es einfriert, bietet irgendwann Android an: "App Locus reagiert nicht mehr: beenden". Erst dann kann ich es beenden.

Was kann ich tun, damit es wieder läuft?


Ergänzung: Auch wenn ich von einem Track eine "Kopie erstelle", passiert das Gleiche: Locus friert ein und manchmal startet es von selbst neu. Die Kopie des Tracks ist aber erstellt worden.

Comments (7)

photo
1

Hi,

we are very sorry for any inconvenience. Could you please try to replicate the problem, make an error log and send it to us for analysis? Here's how to do it: https://docs.locusmap.eu/doku.php?id=de:manual:faq:issue_reporting. Thank you!

best regards

Michal, Locus team

photo
1

Hi,

unfortunately I cannot reproduce this today. Copying of a track works now fine,

but

tracking does only work, if the screen of my smartphone is on and locus has the focus.

I track since years every tour I make with locus pro. I have not configured that locus shall act this way.

Usually this behaviour happens, when the device is in battery safe mode, but it was not.

photo
1

Hi,

could you please update to the latest 3.40.2. version? We fixed a bug that might have been related to your issue. And, if you use Android 10, get permission for Locus to access location all the time, not just when you use it - the OS considers apps running in background as "not being used" and switches GPS off for them.

best regards

Michal

photo
1

I have the last Update.

On Android 9

And it seems, since Locus 3.40.x it stopped working right. IT does only record when display is on and Locus has the Focus.

I did not find any config to Set gps/gnss to record during display off nor found I a right for the app like "use GNSS during display off"

photo
1

Hi ,

this issue is most probably caused by your phone system battery optimization. Please, try to apply all instructions summed up on this webpage: https://dontkillmyapp.com/samsung.

best regards

Michal

photo
1

Thats it! I switched off the battery optimization for Locus and the recording worked again!


Thank You for your quick answer and Locus, my most used and most often recommended App!

photo
1

Solved.