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Trying to download selection for offline use

Rick Plowman shared this problem 8 years ago
Solved

I try to download a area for offline use, it goes through the preparation phase then once gets to 100% the app app force closes. On LG v10 marshmallow

Replies (3)

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Good day Rick,


gynta corrently forwarded you to our documentation "how to report and issue". Sorry for a troubles, but from your description is impossible to test/check anything. We needs at least which map and which area (precisely).


Anyway there is a known problem with all paid maps. So in case, you try to download one of few paid maps, this issue may happen. Problem is already solved with latest Beta version. New official Locus Map version on Google Play is planned on middle of May.

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Good Rick,


thank you for a log. I still have no answer from you here anyway from log is visible what I've expected. You try to download any of paid Locus maps and app crash when dialog with price should be visible.


Issue is already fixed and will work as expected in next Locus version (probably in the end of next week).

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