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UK Ordinance Survey maps unknown problem

Brendan McBride shared this problem 16 months ago
Solved

On downloading Ordinance Survey maps since the last update, all map tiles show 'Unknown Problem'


I had two Ordinance Survey maps loaded which I downloaded before the update which worked (tiles showed correctly). I got two new Ordinance Survey maps from the store and these did not display correctly. When I removed and re-downloaded the maps that were working previously, they showed the same error.


Other maps online and offline (LoMaps) seem fine


I've tried restarting locus and my phone, removing and reinstalling the locus app and deleting all the locus files - error does not go away

Comments (2)

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Dear Brendan,

I'm sorry there is really some issue with OS maps. We'll check it.

I'll stay in touch

Thank you for understanding

Petr

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Dear Brendan,

we released fix version 3.37.1 yesterday. Please update the app and re-download the maps again from the Locus Store.

Please feel free to contact me in case of further issue.

Thank you for understanding

Best regards

Petr

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