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Locus Map - help desk Topic Problem Locus Map (Android)

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Category Locus Map (Android)

Comments 22

Subscribers 6

Votes 2

Unable to load online map Geoportal

Gérard M shared this problem ago

Solved

Since I use the 3.9.0 version of pro locus on a galaxy s4 mini, the words "access denied" is displayed when I load the card online Geoportal.

I did not have this problem with the old version.

thank you

The same problem 0

Replies (10)

Petr Voldan ●

Hello Gérard,

would you please specify which service is unavailable? The name? Url? What geoportal?

Thank you

Petr

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Gérard M ●

Hello Peter

excuse me my English is not good (google translation).

Since I have the new version of locus (3.9.0), I can't longer view the online map IGN Geoportail (http://www.geoportail.gouv.fr/)

On the screen appears "access denied"

Thank you for your help

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Baptiste E ●

Hello, same problem when I try to use geoportail maps with locus maps tweak. Thanks for your help

Files:

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gynta ●

for problems with map tweak please write to map tweak support

Discussion -> https://plus.google.com/105415797711448238292/

Website -> https://github.com/mjk912/LocusMapTweak

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Petr Voldan ●

Hi,

EDIT:

Baptiste's issue is related with Map-Tweak add-on. This add-on is not developed by Locus team and we're not responsible for it's functionality.

But there is really issue in Locus map with official IGN maps (thanks gynta). We'll focus on it.

Regards

Petr

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Baptiste E ●

Ok Petr, thank you for the reply and sorry for this topic not related to locus pro

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gynta ●

hi Petr

"Acces denied" also after subscription for IGN maps.

Thank you.
You have signed up for a free trial subscription France IGN Geoportail maps. Your trial will end on

Maybe that's the problem of Gérard M

(screenshot with overlay)

98936aa7affa2a04442e45f5c9dc7765

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Gérard M ●

hello,

i have not signed up for a free trial subscription France IGN Geoportal maps.

With the old version of Locus Pro + map tweak I could use the carte online IGN. With the new version + map tweak I can not, "Access Denied" is displayed.

I write to map tweak Support.

thank you

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Menion ●

Hello guys,

sorry, issue is on my side (in code of Locus). Because I consider this as a quite serious issue, I'll try to publish fixed version of Locus 3.9.1 in the end of this week.

Thanks for understanding and reporting of this issue!

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Baptiste E ●

Thank you, i'll try again after your next release and give you a feed back. If you want.

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Gérard M ●

Ok, i would do the same as Baptist E

thank you

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Menion ●

You really should not thank to me for this issue! Rather curse me, because such issue should not happen. Anyway thanks for patience, I'll try to release new version as soon as possible (within a few days)

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Gérard M ●

Hello,

For me the problem is solved. I can read and download the IGN map Geoportail.

Thank for your work.

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Sylvain B ●

I have the same problem on my locus pro 3.9.0 on my moto g on geoportal and ign maps. I am waiting for your un

I have the same problem since I have locus pro 3.9.0 with geoportal and ign maps on my moto g. I am waiting for the update to solve this !

Thanks a lot for this great app, your support and your reactivity !

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Menion ●

Sylvian, sorry for this stupid issue. Version is already testing and probably during Monday will be published!

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Baptiste E ●

Dear menon,

Thank you for the update. I can't tell you if this fix the problem with IGN because i've moved Locus to mu SD card (want to save spave on internal phone memory) since I've posted on this forum. A error message pop up when I try to go to the locus Shop to purchase IGN.

Could you have a look on the joinded files and tell me if the problem is caused by "Locus on SD card" ? I definitely need to load my maps on the phone for offline use. thanks. Baptiste.

Files:

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Baptiste E ●

Don't consider my last post. I've found a way to make it working. IGN maps are OK. Thanks for the last release.

Files:

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Petr Voldan ●

Hi,

OK thank you for info but honestly I have no idea how error 94 can appear. However the suggested way how to place maps on sdcard is described in chapter C of the article: http://docs.locusmap.eu/doku.php?id=manual:faq:use_sdcard_on_kitkat#c_how_to_leave_my_maps_on_external_sd_card

Thanks

Petr

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Sylvain B ●

I have just installed the update. And my problem with Ign and Geoportal maps is non solved. Thank you very much for your good work !

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Petr Voldan ●

Hi,

I'm not sure if there is typo error in your last post. The problem with IGN is solved or is NOT solved? :)

Thanks

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Menion ●

So thank you guys and sorry for a troubles.

If someone from You feel like "cheated" because paid service (access to IGN maps) were not working correctly as expected, feel free to write us on support.locus@asamm.com and I'm sure, we will be able to compensate you these troubles.

Thanks for understanding and enjoy Locus!

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Sylvain B ●

There was a typo error in my last message. The problem IS perfectly solved for me. Thank you very much. :-D

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