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Locus Map - help desk Topic Problem Locus Map (Android)

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Category Locus Map (Android)

Comments 6

Subscribers 4

Votes 1

Weather report does not work

Frank Pusch shared this problem ago

Solved

I tried the weather function in different positions and always get the information:

UPS, there is a problem, an unknown problem.

API key has been disabled.

code: 401

Can you help me?

Thanks,

Frank

The same problem 0

Replies (6)

Hana Mlavcová ●

Dear Frank.

Thank you for your email.

The problem has occurred in the newest Locus version 3.31.3?

If so, please, send me a screenshot. In case of older version, please, update to newest Locus version and try a weather function again.

Kind regards

Hana

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Frank Pusch ●

Hello Hana.

I have got 3.21.1

How can I update it?

I can see no option in the app and android store says only uninstall or open.

Thanks Frank

Locus Map <locus.map@asamm.com> schrieb am Di., 3. Juli 2018, 14:45:

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Hana Mlavcová ●

Hello Frank.

Please, check your Google account in your device. Locus license is matched with your account. Then please, install Locus from store where did you purchase Locus app.

In case of troubles, please, contact us.

Kind regards

Hana

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Frank Pusch ●

Hello Hana,

that helped.

I removed one mailadress which was connected with your app.

Now I was able to update again.

Thanks Frank

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Frank Pusch ●

Weather problem is also solved now.

Great.

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Hana Mlavcová ●

Hello Frank.

Thank you for your feedback.

Kind regards

Hana

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