This object is in archive! 

LoCoin recieve problem

Tamás Garamhegyi shared this problem 4 years ago
Not a Problem

Hi

Yesterday I have bought 100 Locoin through the playstore. But i did not received it in the aplication until now.

Order number: GPA.3343-1524-7162-78870

Would you be so kind to check it for me.


Thanks in advance!


Best wishes!

Tamas

Replies (1)

photo
1

Hi,

we're sorry for trouble. There was really some issue and we didn't receive information about the payment. I refunded the payment - Google sends money back in the next couple of days (maybe hours).

Please do the following steps:



  • Open Android system settings > Apps > Delete the temporary memory of the Google Play application ( Google Play Store > Clear data)

  • Do the same for Google Play services app
  • Restart the device
  • try to purchase the LoCoins again

Please let me know if the issue persists

Thanks, Petr

This comment is in trash! Restore

Replies have been locked on this page!

You can't vote. Please authorize!