This object is in archive! 

Popup window for POI is not closed automatically in some cases

Dmitry Lesev shared this problem 4 years ago
Solved

Hi

Steps to reproduce it

-move central of map to a POI, popup window with short info will appear

-wait for several seconds {or lock/unlock screen}, central of map will return automatically to the current GPS position

-popup window is still visible and hides part of a map. For closing popup, you have to tap anywhere on a map

Replies (7)

photo
1

Dear Dnitry,

thank you for the message. Unfortunately, we can't simulate it. Could I kindly ask you to create a short video documenting this issue if you don't know the right app, I would suggest AZ Screen Recorder for screen recording: https://play.google.com/store/apps/details?id=com.hecorat.screenrecorder.free

Thank you

Petr

This comment is in trash! Restore
photo
1

Hi Petr

See please short video

First part (incorrect) - popup window is still visible after auto-return center of map to the current GPS position.

Second part (normal) - popup window is closed when i manually move center of a map.

This comment is in trash! Restore
photo
1

Dear Dmitry,

thank you video. I can understand you now. I'll discuss this issue with the main developer if we can improve it.

Thank you for the post

Petr

This comment is in trash! Restore
photo
1

Hi Dmitry,

I'd like to inform you and that we've fixed this issue. Please wait for the next version.

Thank you for the report

Thanks, Petr

This comment is in trash! Restore
photo
1

Hi Petr

Thank you for the fast fix.

But the auto-centering of a map happens also when we do lock/unlock screen. And in

this case the popup window is still visible.

This comment is in trash! Restore
photo
1

Hi,

I'm sorry but this is quite a special situation and it seems we aren't able to fix it.

Thank you for understanding

Petr

This comment is in trash! Restore
photo
1

@Petr: I cannot see the video from my location due to geoblocking, but what I got from the verbal description as symptom, I still observed it last week i.e. in a version that shall have it fixed. I do not have auto-centering active. I have the symptom mainly for points ("sticking pop-up"), sometimes also for tracks (tapping hide for a track does not hide it). I cannot reproduce at will. Often, tapping some other point closes the sticky pop-up, sometimes I need to close & kill & start Locus, sometimes nothing does help. The symptom is annoying when multiple points are nearby each other because all except one point are hidden, so you must zoom in quite a lot to see them - but then, you loose the overview.

This comment is in trash! Restore
photo
1

I think it is something else. The original issue happens every time when the device was unlocked and automatically centered. Well you know it - we need to simulate the issue to be able to fix it. Please try to find some "pattern" when "stick" pop-up" happens... Thanks Petr

This comment is in trash! Restore

Replies have been locked on this page!

You can't vote. Please authorize!
You can't vote. Please authorize!
You can't vote. Please authorize!
You can't vote. Please authorize!
You can't vote. Please authorize!