Popup window for POI is not closed automatically in some cases

Dmitry Lesev shared this problem 54 days ago
Solved

Hi

Steps to reproduce it

-move central of map to a POI, popup window with short info will appear

-wait for several seconds {or lock/unlock screen}, central of map will return automatically to the current GPS position

-popup window is still visible and hides part of a map. For closing popup, you have to tap anywhere on a map

Replies (7)

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Dear Dnitry,

thank you for the message. Unfortunately, we can't simulate it. Could I kindly ask you to create a short video documenting this issue if you don't know the right app, I would suggest AZ Screen Recorder for screen recording: https://play.google.com/store/apps/details?id=com.hecorat.screenrecorder.free

Thank you

Petr

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Hi Petr

See please short video

First part (incorrect) - popup window is still visible after auto-return center of map to the current GPS position.

Second part (normal) - popup window is closed when i manually move center of a map.

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Dear Dmitry,

thank you video. I can understand you now. I'll discuss this issue with the main developer if we can improve it.

Thank you for the post

Petr

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Hi Dmitry,

I'd like to inform you and that we've fixed this issue. Please wait for the next version.

Thank you for the report

Thanks, Petr

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Hi Petr

Thank you for the fast fix.

But the auto-centering of a map happens also when we do lock/unlock screen. And in

this case the popup window is still visible.

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Hi,

I'm sorry but this is quite a special situation and it seems we aren't able to fix it.

Thank you for understanding

Petr

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@Petr: I cannot see the video from my location due to geoblocking, but what I got from the verbal description as symptom, I still observed it last week i.e. in a version that shall have it fixed. I do not have auto-centering active. I have the symptom mainly for points ("sticking pop-up"), sometimes also for tracks (tapping hide for a track does not hide it). I cannot reproduce at will. Often, tapping some other point closes the sticky pop-up, sometimes I need to close & kill & start Locus, sometimes nothing does help. The symptom is annoying when multiple points are nearby each other because all except one point are hidden, so you must zoom in quite a lot to see them - but then, you loose the overview.

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I think it is something else. The original issue happens every time when the device was unlocked and automatically centered. Well you know it - we need to simulate the issue to be able to fix it. Please try to find some "pattern" when "stick" pop-up" happens... Thanks Petr

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