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Maps disappeared

Philip Nelson shared this question 3 years ago
Answered

I have 4 Lomaps which are paid for with unlimited updates.

However they all disappeared on start up today.

I have tried to re - download the England one but it wants to charge me again for them even though my history page confirms I've paid.

I'm using the Pro version.

What do I do next please

Replies (3)

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Does Locus Store - person icon (top right) show your name?

if yes, I'd send the Locus team a PM with your mail address used for login, so they can check and help.

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The icon shows my email address, if that is what you mean. I cannot see how to send a PM however - can you help me with that please?

Thanks

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@Petr - can you pls. take over from here?

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