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Problem with Displaying points/tracks and Backing-up
Solved
In version 3.66.1 of Locus Map Classic, I suddenly have two problems:
1) after closing and reopening the application all points and tracks are hidden.
2) when I try to Back up all manually, the app returns: Process unsuccessful
This happens on my phone (Samsung S21) and on my tablet (Tab S7) as well.
The same problem
Hi Jan,
we are sorry for the inconvenience. Please do the following:
More info at https://help.locusmap.eu/topic/30937-maps-vanished-and-error-12569-on-downloading
best regards
Michal Stupka, Locus team
Hi Jan,
we are sorry for the inconvenience. Please do the following:
More info at https://help.locusmap.eu/topic/30937-maps-vanished-and-error-12569-on-downloading
best regards
Michal Stupka, Locus team
Thanks for your answer, Michal.
On my tablet this worked, though I found the option 'Set the main directory' not in the path you mentioned, but in Settings > Miscellaneous > Default directories .
However, when I select 'Set the main directory' on my phone, it returns 'Not enough free disk space!', though I have tons of free space on my internal storage card (more than 150 GB).
Thanks for your answer, Michal.
On my tablet this worked, though I found the option 'Set the main directory' not in the path you mentioned, but in Settings > Miscellaneous > Default directories .
However, when I select 'Set the main directory' on my phone, it returns 'Not enough free disk space!', though I have tons of free space on my internal storage card (more than 150 GB).
I absolutely don't have a clue why your phone warns about the lack of free space. Anyway, you may try an alternative method:
I absolutely don't have a clue why your phone warns about the lack of free space. Anyway, you may try an alternative method:
I didn't really like the idea of keeping data in the Locus folder (with possibly future problems) and fortunately I found another solution: after copying the Locus folder to a safe place, I deleted it. Then I reinstalled Locus 3.66.1 which automatically selected the private folder, since there were no data. After that, I used Load App Data to transfer the data from the safe place to the private folder. This did the job. Still have no clue why I got the disk space error, but happy everything is ok now. Thanks for your support!
I didn't really like the idea of keeping data in the Locus folder (with possibly future problems) and fortunately I found another solution: after copying the Locus folder to a safe place, I deleted it. Then I reinstalled Locus 3.66.1 which automatically selected the private folder, since there were no data. After that, I used Load App Data to transfer the data from the safe place to the private folder. This did the job. Still have no clue why I got the disk space error, but happy everything is ok now. Thanks for your support!
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