Cloud sync not working

Dong-Geulami shared this problem 6 months ago
In Progress

Cloud sync not working(LM4 v4.28.2)


SSLConfigLoadException, code: 14114

Replies (2)

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Hi, sorry for the inconvenience. Usually, the database migration runs smoothly but in some cases (like yours) some other process interrupts it. Please do the following:

- open /Locus/ main directory in a file manager (preferably Total Commander, Solid Explorer, X-Plore or by connecting the phone to a PC)

- find the pre-migration backup file in /Locus/backup/ folder:

db51ca6d4996d7d52f8165bf58023d6d

- delete the contents of the /data/database/ folder

- unzip the backup file contents into the /data/database/ folder

- restart Locus Map

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Hi, I have this same problem with v4.28.2 - I loaded Total Commander and navigated to the 'mention.android.locus' path above but only see maps and mapsVector directories?

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Hi Graham, you probably use /Android/data/ sector for the main Locus directory. That sector is unfortunately accessible only via connecting to a PC.

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Great - Thanks, found that.

Just to be clear delete within 'ap_mylibV2_conversion' and copy from 'ap_before_sync' - is that correct please?

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No, copy the contents of the mylibV2_conversion.zip to Locus/data/database folder (overwrite what needs overwriting). Don't do anything with the other zip file.

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OK - Thanks. I did that - on sync, I got a progress bar to say that it was processing 100s of tracks etc. then there was a deletion phase and at the end of it I have the same hanfull of tracks that I have created in the last few days.

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Graham, what error number did Locus Map show before you reported it here? Mr Dong has managed to resolve the issue by the proposed procedure.

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I don't get an error number (or at least one that I have seen) - it's just that all the tracks (mostly recorded tracks) that were previously in the tracks and routes area (if I am remembering the term correctly) have not appeared in my library). It's not the end of the world - just a bit annoying. I read in the notes somewhere that they should come across but if not to contact the help desk. Good that it was solved for Mr Dong.

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Do you happen to have a backup of your data from before the migration?

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Not as far as I know- I had periodic backups set up on older versions but I naively thought the cloud sync was supposed to take care of things??


When I copied those files you suggested the sync seemed to be processing lots of tracks but then went into a deletion phase at the end - I could try rerunning that and watch more closely if that would help?


...or maybe just admit defeat - there was nothing there i actually desperately need.

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Is your library complete on the web?

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I have never used the web side of Locus before - looks really useful. The library on there is the same as on my phone though - just a handful of tracks recently added. Thanks for your help BTW.

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Let's get back to the Locus/backup folder - could you please send a screenshot of it?

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Sorry, we are away at the moment so could we leave this and come back to it in a week please?

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OK, no problem. The topic remains open.

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Hey Dong,

the analysis of the communication between your device(s) revealed a more complex issue. Could you please:

- delete Locus /data/database folder in the main Locus directory

- restart Locus Map and sync it with the cloud (load the current data from the server)

Sorry for the inconvenience.

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Thank you for your kind reply
I solved it the way you explained in the first reply
Have a nice day

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