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Locus Map - help desk Topic Problem Locus Map (Android)

Category Locus Map (Android)

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Application Locus Map 4

Comments 9

Subscribers 5

Votes 1

Cloud sync not working

Dong-Geulami shared this problem ago

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Cloud sync not working(LM4 v4.28.2)

SSLConfigLoadException, code: 14114

Files:

The same problem 0

Replies (2)

Michal Stupka ●

Hi, sorry for the inconvenience. Usually, the database migration runs smoothly but in some cases (like yours) some other process interrupts it. Please do the following:

- open /Locus/ main directory in a file manager (preferably Total Commander, Solid Explorer, X-Plore or by connecting the phone to a PC)

- find the pre-migration backup file in /Locus/backup/ folder:

db51ca6d4996d7d52f8165bf58023d6d

- delete the contents of the /data/database/ folder

- unzip the backup file contents into the /data/database/ folder

- restart Locus Map

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Graham Dore ●

Hi, I have this same problem with v4.28.2 - I loaded Total Commander and navigated to the 'mention.android.locus' path above but only see maps and mapsVector directories?

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Michal Stupka ●

Hi Graham, you probably use /Android/data/ sector for the main Locus directory. That sector is unfortunately accessible only via connecting to a PC.

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Graham Dore ●

Great - Thanks, found that.

Just to be clear delete within 'ap_mylibV2_conversion' and copy from 'ap_before_sync' - is that correct please?

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Michal Stupka ●

No, copy the contents of the mylibV2_conversion.zip to Locus/data/database folder (overwrite what needs overwriting). Don't do anything with the other zip file.

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Graham Dore ●

OK - Thanks. I did that - on sync, I got a progress bar to say that it was processing 100s of tracks etc. then there was a deletion phase and at the end of it I have the same hanfull of tracks that I have created in the last few days.

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Michal Stupka ●

Graham, what error number did Locus Map show before you reported it here? Mr Dong has managed to resolve the issue by the proposed procedure.

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Michal Stupka ●

Hey Dong,

the analysis of the communication between your device(s) revealed a more complex issue. Could you please:

- delete Locus /data/database folder in the main Locus directory

- restart Locus Map and sync it with the cloud (load the current data from the server)

Sorry for the inconvenience.

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Dong-Geulami ●

Thank you for your kind reply
I solved it the way you explained in the first reply
Have a nice day

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