Imported GPX file: no altitude profile, and wrong timescale

Herve shared this problem 4 months ago
Known

Hi all,

I have imported a GPX file in the web planner.

The track is displayed properly on the map, but the altitude profile is blank.

Yet when I move my cursor in the altitude profile:

  • The distance and altitude at this point is properly displayed
  • The corresponding point on the map moves

On the other hand, if I choose "Time" as the unit on the horizontal axis, the displayed time is completely wrong (00:06 total time for the hike).

Thanks and regards,

Hervé

Replies (4)

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HI Hervé,

could you please send the GPX for a test? Thanks.

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Hi Michal,

Here you are, but for a different track because the GPX which corresponds to the screen capture is 2.5 MB, hence too large for this form.

But the behaviour is the same.

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1

Hi Hervé,

Thanks for the report, we will look into that. Altitude graph is broken in case of you activity, because it consist more altitude records in the same point of track. We will look into that and try to fix this scenario.

If you are Gold Premium, you can alternatively save the imported track to your library on the web and then you will see the graph correctly, as the data is reprocessed during this action.

Jan

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Thanks Jan.

What about the "time" issue?

Not Gold Premium yet, I'm waiting for the iOS full version.

Hervé

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1

Hi Herve,

The issue you reported should now be resolved. If you still have your large file, could you please try uploading it again and let us know if it works this time?

Thank you very much for your patience and help in testing.

Kind regards,
OJ

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Hello OJ,

I have imported the same GPX file, but I can't display the statistics nor see the altitude profile, see attachment. What am I doing wrong?

Hervé3cb70167bd8ab9f903a05d4fa040cd3eaf5778543d197a342f0d7eb4cbdcfd74

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Hi Herve,
thank you very much for reporting this issue! It looks like the French translation caused the column to expand too much in our layout. In English the layout should display correctly.

I’ve forwarded this to our frontend developers so they can fix it.

Kind regards,
OJ

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I switched to English which is not a problem for me (I can also handle Spanish, Italian, and in a lesser extent German and Portugues, but sorry no Czech ;-)).

But still no statistics nor altitude profile visible, see attachment.

Cheers

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Hi Hervé,
thanks for checking again :). I can see from your screenshot that it shows the Import screen. On this screen, the altitude chart isn’t available. To view it, you need to load the selected track into the route planner.

Could you check if the elevation chart is missing there as well?

Kind regards,
Ondřej

d897e3f7806f345b63bbddaefca314795ad6d0d6b3c772907425d4252a5c1af6

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Hi Ondrej,

OK, noted.

Now the elevation chart is visible, and it looks fine, thanks for solving this issue.

However, I am no longer able to choose between "Distance" and "Time" for the horizontal axis: only Distance is shown and checked.

Cheers,

Hervé

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Hi Hervé,

Thank you very much for the confirmation. Regarding the “Distance/Time” switch for the X-axis — it is only visible if the track contains time data within its track points. This applies to all recorded tracks and some planned ones. Currently, only the mobile app stores time information for planned tracks. For the web planner, this feature is planned, hopefully for next year.

Kind regards,
Ondrej

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Hello Ondrej,

Mine was not a planned track, but a recorded one which indeed contains time data, e.g.:

<trkpt lat="43.21262360550463199615478515625" lon="5.35349716432392597198486328125">

<ele>13</ele>

<time>2025-04-27T06:09:17.000Z</time>

<extensions>

<ns3:TrackPointExtension>

<ns3:hr>68</ns3:hr>

<ns3:cad>0</ns3:cad>

</ns3:TrackPointExtension>

</extensions>

</trkpt>

So what?

Best regards,

Hervé

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