Imported GPX file: no altitude profile, and wrong timescale

Herve shared this problem 4 months ago
Known

Hi all,

I have imported a GPX file in the web planner.

The track is displayed properly on the map, but the altitude profile is blank.

Yet when I move my cursor in the altitude profile:

  • The distance and altitude at this point is properly displayed
  • The corresponding point on the map moves

On the other hand, if I choose "Time" as the unit on the horizontal axis, the displayed time is completely wrong (00:06 total time for the hike).

Thanks and regards,

Hervé

Replies (4)

photo
1

HI Hervé,

could you please send the GPX for a test? Thanks.

This comment is in trash! Restore
photo
1

Hi Michal,

Here you are, but for a different track because the GPX which corresponds to the screen capture is 2.5 MB, hence too large for this form.

But the behaviour is the same.

This comment is in trash! Restore
photo
1

Hi Hervé,

Thanks for the report, we will look into that. Altitude graph is broken in case of you activity, because it consist more altitude records in the same point of track. We will look into that and try to fix this scenario.

If you are Gold Premium, you can alternatively save the imported track to your library on the web and then you will see the graph correctly, as the data is reprocessed during this action.

Jan

This comment is in trash! Restore
photo
1

Thanks Jan.

What about the "time" issue?

Not Gold Premium yet, I'm waiting for the iOS full version.

Hervé

This comment is in trash! Restore
photo
photo
1

Hi Herve,

The issue you reported should now be resolved. If you still have your large file, could you please try uploading it again and let us know if it works this time?

Thank you very much for your patience and help in testing.

Kind regards,
OJ

This comment is in trash! Restore
photo
1

Hello OJ,

I have imported the same GPX file, but I can't display the statistics nor see the altitude profile, see attachment. What am I doing wrong?

Hervé3cb70167bd8ab9f903a05d4fa040cd3eaf5778543d197a342f0d7eb4cbdcfd74

This comment is in trash! Restore
photo
1

Hi Herve,
thank you very much for reporting this issue! It looks like the French translation caused the column to expand too much in our layout. In English the layout should display correctly.

I’ve forwarded this to our frontend developers so they can fix it.

Kind regards,
OJ

This comment is in trash! Restore
photo
1

I switched to English which is not a problem for me (I can also handle Spanish, Italian, and in a lesser extent German and Portugues, but sorry no Czech ;-)).

But still no statistics nor altitude profile visible, see attachment.

Cheers

This comment is in trash! Restore
photo
Leave a Comment
 
Attach a file