Problem with downoloaded map
Not a Problem
I downloaded, using the welcome codes, your Lomaps Italy North map.
But following a map change and subsequent restoration, the map, although present offline, is no longer seen.
How ever?
The same problem 
Hi,
is the map present in the map manager > offline maps? How old is the map? Please check it in the map details. Is the map screen totally empty, or does any error message appear on it? If yes, could you please send a screenshot?
Hi,
is the map present in the map manager > offline maps? How old is the map? Please check it in the map details. Is the map screen totally empty, or does any error message appear on it? If yes, could you please send a screenshot?
Good morning,
Yes, the map is present. And the screen it is totally empty. The date is 2023.
In attachement screenshot as you required.
Good morning,
Yes, the map is present. And the screen it is totally empty. The date is 2023.
In attachement screenshot as you required.
I have the same issue. Greece off line map, no longer seen. There s a message "Map re-download needed" in the map area. I cannot download the map or update it without using locoins.
I have the same issue. Greece off line map, no longer seen. There s a message "Map re-download needed" in the map area. I cannot download the map or update it without using locoins.
Hi,
We are sorry for the inconvenience. Please go to the Locus Store, remove the defunct maps and re-download them for free:
regards
Michal, Locus team
Hi,
We are sorry for the inconvenience. Please go to the Locus Store, remove the defunct maps and re-download them for free:
regards
Michal, Locus team
Thank you very much! Now it's work.
Thank you very much! Now it's work.
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