Problem with downoloaded map

mari iotti shared this problem 22 days ago
Not a Problem

I downloaded, using the welcome codes, your Lomaps Italy North map.

But following a map change and subsequent restoration, the map, although present offline, is no longer seen.

How ever?

Replies (5)

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1

Hi,

is the map present in the map manager > offline maps? How old is the map? Please check it in the map details. Is the map screen totally empty, or does any error message appear on it? If yes, could you please send a screenshot?

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1

Good morning,

Yes, the map is present. And the screen it is totally empty. The date is 2023.

In attachement screenshot as you required.

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1

I have the same issue. Greece off line map, no longer seen. There s a message "Map re-download needed" in the map area. I cannot download the map or update it without using locoins.

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Hi,

We are sorry for the inconvenience. Please go to the Locus Store, remove the defunct maps and re-download them for free:

edc49e797a8cb04ea2c8ec021e742693085f29c6f4de276626da839d04738f75 6dfaf74ef7ed5ef512c81eef09be7fb0e042bb7b64f530d9ff4698b38cd8ac5a

regards

Michal, Locus team

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1

Thank you very much! Now it's work.

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