dropbox backup does not work
Not a Problem
I cannot get the automatic backup to dropbox to work. I can set it up, but the automatic backup simply does not run, nor upload to Dropbox.
I cannot get the automatic backup to dropbox to work. I can set it up, but the automatic backup simply does not run, nor upload to Dropbox.
The same problem 
Hi,
please try the following:
- log out of Dropbox in Locus Map.
- remove Locus Map permission from Dropbox app permissions
- log in with Locus Map to Dropbox and restore its app permission
Hi,
please try the following:
- log out of Dropbox in Locus Map.
- remove Locus Map permission from Dropbox app permissions
- log in with Locus Map to Dropbox and restore its app permission
I performed these steps. Let's see if it works. It's unclear when the automatic backup service runs. I'd expect it to run once you switch it on, but it didn't, so it will probably take a few days.
I performed these steps. Let's see if it works. It's unclear when the automatic backup service runs. I'd expect it to run once you switch it on, but it didn't, so it will probably take a few days.
Automatic backup is triggered when the app is not actively used, for example, at night.
Automatic backup is triggered when the app is not actively used, for example, at night.
Unfortunately, no luck. The backup service is triggered, but nothing gets uploaded. When I open the menu it says "last attempt" with today's date in red. Nothing appears on the Dropbox folder.
Unfortunately, no luck. The backup service is triggered, but nothing gets uploaded. When I open the menu it says "last attempt" with today's date in red. Nothing appears on the Dropbox folder.
Checked the logs: Locus started at 3:51 this morning (wasn't me), but there's nothing more in the log entry. Same for three days ago: a NEW START at 6:22 in the morning, but no more info in the logs.
Checked the logs: Locus started at 3:51 this morning (wasn't me), but there's nothing more in the log entry. Same for three days ago: a NEW START at 6:22 in the morning, but no more info in the logs.
Hi, sorry for the delay, the team is crippled now during the time of vacations...:(. Could you please send the logs after an unsuccessful backup? More info: https://docs.locusmap.app/doku.php/manual:faq:issue_reporting. Thanks
Hi, sorry for the delay, the team is crippled now during the time of vacations...:(. Could you please send the logs after an unsuccessful backup? More info: https://docs.locusmap.app/doku.php/manual:faq:issue_reporting. Thanks
I uploaded the logs, but I doubt they will help as the local log files are mostly empty. The ID is 72915a5a-aef
Automatic backup upload to dropbox has not worked for months.
I uploaded the logs, but I doubt they will help as the local log files are mostly empty. The ID is 72915a5a-aef
Automatic backup upload to dropbox has not worked for months.
Any thoughts on this? So far, no updates have been made. In the log files, I can see nightly starts of the app, which then stop after a few seconds with a line "previous process exit: LOW_MEMORY". The phone is a Samsung S25 with 12 GB of memory and over 300 GB free storage, so I doubt that memory is really the issue.
No automatic backups can be found on the local file system (everything is in media, not data) and nothing gets uploaded to Dropbox either.
The Samsung maintenance app also does not report any app with memory issues, so it's probably not a memory problem.
Manual backup to Dropbox does work. The file is created locally and then sent to Dropbox, so the problem is not in the connection with Dropbox.
Any thoughts on this? So far, no updates have been made. In the log files, I can see nightly starts of the app, which then stop after a few seconds with a line "previous process exit: LOW_MEMORY". The phone is a Samsung S25 with 12 GB of memory and over 300 GB free storage, so I doubt that memory is really the issue.
No automatic backups can be found on the local file system (everything is in media, not data) and nothing gets uploaded to Dropbox either.
The Samsung maintenance app also does not report any app with memory issues, so it's probably not a memory problem.
Manual backup to Dropbox does work. The file is created locally and then sent to Dropbox, so the problem is not in the connection with Dropbox.
Please make sure you have all options for battery optimization regarding Locus Map turned off and the app excluded from any means of optimization. More at https://dontkillmyapp.com/samsung.
Please make sure you have all options for battery optimization regarding Locus Map turned off and the app excluded from any means of optimization. More at https://dontkillmyapp.com/samsung.
That may be it! I only have this phone for a few months and on the previous one I indeed did all these settings, but on this one I overlooked the battery one. I'll keep you updated.
That may be it! I only have this phone for a few months and on the previous one I indeed did all these settings, but on this one I overlooked the battery one. I'll keep you updated.
Yes, I can confirm that this fixed the issue. Thanks!
Yes, I can confirm that this fixed the issue. Thanks!
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